- Log in to your Pi-hole's Web interface
- Navigate to Tools > Generate debug log
- Click the Generate debug log button
- Send us the debug token
- Login into your Pi-hole's command line
- Provide us with the debug token that is generated after the debug script completes
If there is additional information you want to provide us, you can upload any kind of text to our server. You will still get a debug token so your information will remain anonymous.
To do this, you can pipe some shell output into netcat, which will upload it to our secure server.
Here are a few examples of how you can send us this information:
echo "hello developers" | pihole tricorder cat some.log | pihole tricorder
pihole tricorderwill always use
opensslif it is available. If it's not, it will revert to using
echo "some text" | nc tricorder.pi-hole.net 9999 cat somefile.txt | nc tricorder.pi-hole.net 9999 tail -n4 /var/log/pihole.log | nc tricorder.pi-hole.net 9999
echo "Information to send over SSL" | openssl s_client -quiet -connect tricorder.pi-hole.net:9998 2> /dev/null
Be patient as it can sometime take a moment for it to upload. Once complete, you will receive a debug token such as
root@ubuntu:~$ echo "help me" | nc tricorder.pi-hole.net 9999 3vnm3hqwjs
When you are ready to get some help from us, give us this token and we can look up your information. Please note anything uploaded will self-destruct after 48 hours.
These services are similar, but your information will be more public. Just send us the link generated from the service.