Method 1: Generate a debug token via the Web interface
- Log in to your Pi-hole’s Web interface
- Navigate to Tools > Generate debug log
- Click the Generate debug log button
- Send us the debug token
Method 2: Use the command line to generate a debug token
- Login into your Pi-hole’s command line
- Provide us with the debug token that is generated after the debug script completes
Alternative: Securely sending us additional information
If there is additional information you want to provide us, you can upload any kind of text to our server. You will still get a debug token so your information will remain anonymous.
To do this, you can pipe some shell output into netcat, which will upload it to our secure server.
Here are a few examples of how you can send us this information:
pihole Command (assuming your install is not broken and the pihole command exists)
echo "hello developers" | pihole tricorder cat some.log | pihole tricorder
pihole tricorderwill always use
opensslif it is available. If it’s not, it will revert to using
Via NetCat (cleartext)
echo "some text" | nc tricorder.pi-hole.net 9999 cat somefile.txt | nc tricorder.pi-hole.net 9999 tail -n4 /var/log/pihole.log | nc tricorder.pi-hole.net 9999
Via SSL (encrypted)
echo "Information to send over SSL" | openssl s_client -quiet -connect tricorder.pi-hole.net:9998 2> /dev/null
Be patient as it can sometime take a moment for it to upload. Once complete, you will receive a debug token such as
root@ubuntu:~$ echo "help me" | nc tricorder.pi-hole.net 9999 3vnm3hqwjs
When you are ready to get some help from us, give us this token and we can look up your information. Please note anything uploaded will self-destruct after 48 hours.
These services are similar, but your information will be more public. Just send us the link generated from the service.