Pihole 5 - bullseye - Unable to complete update, please contact Pi-hole Support

i ran a pihole update just now, and it seemed to find a FTL update, and started the install process, however, nearing the end, it seemed to have failed, and i don't know why. every other time prior to now, it worked and updated just fine.

how best for me to continue/repair/restart the pihole?

Log:

  [✓] Update local cache of available packages
  [i] Existing PHP installation detected : PHP version 7.4.25
  [✓] Checking for git
  [✓] Checking for iproute2
  [✓] Checking for whiptail
  [✓] Checking for ca-certificates

  [i] Checking for updates...
  [i] Pi-hole Core:     update available
  [i] Web Interface:    up to date
  [i] FTL:              up to date

  [i] Pi-hole core files out of date, updating local repo.
  [✓] Check for existing repository in /etc/.pihole
  [i] Update repo in /etc/.pihole...HEAD is now at b5e0f14 Merge pull request #4405 from pi-hole/development
  [✓] Update repo in /etc/.pihole

  [i] If you had made any changes in '/etc/.pihole/', they have been stashed using 'git stash'

  [✓] Root user check

        .;;,.
        .ccccc:,.
         :cccclll:.      ..,,
          :ccccclll.   ;ooodc
           'ccll:;ll .oooodc
             .;cll.;;looo:.
                 .. ','.
                .',,,,,,'.
              .',,,,,,,,,,.
            .',,,,,,,,,,,,....
          ....''',,,,,,,'.......
        .........  ....  .........
        ..........      ..........
        ..........      ..........
        .........  ....  .........
          ........,,,,,,,'......
            ....',,,,,,,,,,,,.
               .',,,,,,,,,'.
                .',,,,,,'.
                  ..'''.

  [✓] Update local cache of available packages
  [i] Existing PHP installation detected : PHP version 7.4.25

  [✓] Checking apt-get for upgraded packages... up to date!

  [i] Checking for / installing Required dependencies for OS Check...
  [✓] Checking for grep
  [✓] Checking for dnsutils

  [✓] Supported OS detected
  [i] Checking for / installing Required dependencies for this install script...
  [✓] Checking for git
  [✓] Checking for iproute2
  [✓] Checking for whiptail
  [✓] Checking for ca-certificates

  [i] SELinux not detected
  [i] Performing unattended setup, no whiptail dialogs will be displayed
  [i] Performing reconfiguration, skipping download of local repos
  [✓] Resetting repository within /etc/.pihole...
  [✓] Resetting repository within /var/www/html/admin...
  [i] Checking for / installing Required dependencies for Pi-hole software...
  [✓] Checking for cron
  [✓] Checking for curl
  [✓] Checking for iputils-ping
  [✓] Checking for lsof
  [✓] Checking for psmisc
  [✓] Checking for sudo
  [✓] Checking for unzip
  [✓] Checking for idn2
  [✓] Checking for sqlite3
  [✓] Checking for libcap2-bin
  [✓] Checking for dns-root-data
  [✓] Checking for libcap2
  [✓] Checking for lighttpd
  [✓] Checking for php7.4-common
  [✓] Checking for php7.4-cgi
  [✓] Checking for php7.4-sqlite3
  [✓] Checking for php7.4-xml
  [✓] Checking for php7.4-intl
  [✓] Checking for php7.4-json

  [✓] Enabling lighttpd service to start on reboot...
  [✓] Checking for user 'pihole'

  [i] FTL Checks...

  [✓] Detected ARMv7 processor (with hard-float support)
  [i] Checking for existing FTL binary...
  [i] Latest FTL Binary already installed (v5.11). Confirming Checksum...
  [i] Checksum correct. No need to download!
  [✓] Installing scripts from /etc/.pihole

  [i] Installing configs from /etc/.pihole...
  [i] Existing dnsmasq.conf found... it is not a Pi-hole file, leaving alone!
  [✓] Installed /etc/dnsmasq.d/01-pihole.conf
  [✓] Installed /etc/dnsmasq.d/06-rfc6761.conf

  [i] Installing blocking page...
  [✓] Creating directory for blocking page, and copying files
  [i] Backing up index.lighttpd.html
      No default index.lighttpd.html file found... not backing up

  [✓] Installing sudoer file

  [✓] Installing latest Cron script

  [i] Installing latest logrotate script...
        [i] Existing logrotate file found. No changes made.
  [i] Backing up /etc/dnsmasq.conf to /etc/dnsmasq.conf.old
  [✓] man pages installed and database updated
  [i] Testing if systemd-resolved is enabled
  [i] Systemd-resolved is not enabled
  [✓] Restarting lighttpd service...
  [✓] Enabling lighttpd service to start on reboot...
  [i] Restarting services...
  [✓] Enabling pihole-FTL service to start on reboot...
  [i] Restarting pihole-FTL service...
  Unable to complete update, please contact Pi-hole Support

systemctl status pihole-FTL.service:

● pihole-FTL.service - LSB: pihole-FTL daemon
     Loaded: loaded (/etc/init.d/pihole-FTL; generated)
     Active: failed (Result: exit-code) since Sun 2021-12-19 20:03:38 EST; 4min 12s ago
       Docs: man:systemd-sysv-generator(8)
    Process: 32758 ExecStart=/etc/init.d/pihole-FTL start (code=exited, status=1/FAILURE)
        CPU: 388ms

Dec 19 20:03:32 raspbian-5 systemd[1]: pihole-FTL.service: Control process exited, code=exited, status=1/FAILURE
Dec 19 20:03:34 raspbian-5 pihole-FTL[32742]: Not stopped; may still be shutting down or shutdown may have failed, killing now
Dec 19 20:03:32 raspbian-5 systemd[1]: pihole-FTL.service: Failed with result 'exit-code'.
Dec 19 20:03:32 raspbian-5 systemd[1]: Stopped LSB: pihole-FTL daemon.
Dec 19 20:03:33 raspbian-5 systemd[1]: Starting LSB: pihole-FTL daemon...
Dec 19 20:03:39 raspbian-5 pihole-FTL[32758]: .....
Dec 19 20:03:39 raspbian-5 pihole-FTL[32758]: Not stopped; may still be shutting down or shutdown may have failed, killing now
Dec 19 20:03:38 raspbian-5 systemd[1]: pihole-FTL.service: Control process exited, code=exited, status=1/FAILURE
Dec 19 20:03:38 raspbian-5 systemd[1]: pihole-FTL.service: Failed with result 'exit-code'.
Dec 19 20:03:38 raspbian-5 systemd[1]: Failed to start LSB: pihole-FTL daemon.

Thanks in advance,

Jamar666

hmm, restarting the service seems to have been okay actually. and restarting the update also seems to have been okay too. strange.

however, was there actually a minor point release that is not shown in the version output, or a false positive?

  Current Pi-hole version is v5.6
  Current AdminLTE version is v5.8
  Current FTL version is v5.11

oh, sorry, just noticed this thread "PiHole updates to the same version"

so all good, thanks!

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