DNS resolution is currently unavailable

Help
1

Hi Help team,

Expected Behaviour:

PiHole installs correctly

Actual Behaviour:

Error:
DNS resolution is currently unavailable

Debug Token:

There was an error uploading your debug log.

Steps followed to try and fix the problem.

Followed the threads for:

All of these more or less follow the same troubleshooting procedure but none of them has resolved any of the problems I am having.

If it's easier I'm more than happy for someone to Teamviewer or screen share my computer to help fix this faster.

Thanks,
Austin

2

This will temporarily reset the nameserver on the Pi to bypass Pi-Hole DNS.

sudo nano /etc/resolv.conf

edit nameserver 127.0.0.1 to nameserver 9.9.9.9 or your preferred third party DNS service, save and exit

Run pihole -d and upload the debug log, and post the token here.

3

Hi jfb,

Thanks for helping out.
I have already tried that as it was in the other 4 threads I linked but it still brings up the same error message.

image
image1442×1060 79.9 KB

Here is a screenshot of what I am seeing exactly at the end of the pihole -d command.

If you would like more screenshots or a video I am happy to get anything needed. Or as I said I am more than happy for you to screenshare via Discord or use Teamviewer to help fix the issue.

Thanks,
Austin

4

PM me the debug log.

5

Hi jfb,
I have sent the file through.

Thanks,
Austin

7

Your debug log shows your gravity list is empty. Rebuild gravity with this command from the Pi terminal:
pihole -g -f

8

When I run that it bring up the original issue.

image

9

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