Why do speed tests no longer work?

jesiwag330 · June 23, 2020, 5:09pm

Expected Behaviour:

I'd like to go to fast.com and be able to check my internet speed. When I go to the website, it says that I am not connected to the internet but I can search google regularly.

Also, in my router settings, it says I'm not connected to the internet. Interestingly, it shows two connections for pihole (one eth0 and the other wireless).

I normally wouldn't care, but I need my router to be able to ping the NTP server to get a timestamp. Right now, it's not set up with my local timestamp and I'd like to fix that.

jfb · June 23, 2020, 5:13pm

Please post the token generated by

pihole -d

or do it through the Web interface:

Tools > Generate Debug Log

jesiwag330 · June 23, 2020, 5:14pm

https://tricorder.pi-hole.net/eory0ihjac

DanSchaper · June 23, 2020, 5:16pm

There's no need to redact private IP addresses.

jfb · June 23, 2020, 5:17pm

IPV4_ADDRESS={removed}

These are private ranges, and likely the same as about 10,000 other Pi-hole users. Providing the actual IP's helps us help you.

Similar with your domain blocks. Without them, we can't tell if you have a filter that is blocking some of your requested content.

jesiwag330 · June 23, 2020, 6:26pm

Great! This is the IP address: IPV4_ADDRESS=192.168.50.104/24

DanSchaper · June 23, 2020, 6:55pm

This is what we need to know:

[i] Default IPv4 gateway: {removed}
{removed}
   * Pinging {removed}
{removed}...
[✗] Gateway did not respond. (https://discourse.pi-hole.net/t/why-is-a-default-gateway-important-for-pi-hole/3546)

jesiwag330 · June 23, 2020, 6:57pm

[i] Default IPv4 gateway: 192.168.50.1
192.168.50.1

Pinging 192.168.50.1
192.168.50.1...
ping: 192.168.50.1
192.168.50.1: Name or service not known

DanSchaper · June 23, 2020, 6:58pm

Fix that.

jesiwag330 · June 23, 2020, 7:00pm

That not working, despite the pi hole working, is the reason I made this post. Thanks!

DanSchaper · June 23, 2020, 7:01pm

Pinging an IP address should not involve DNS at all. There's some big issues with your setup, hence my advice on another thread to start all over again with a fresh OS.

jesiwag330 · June 23, 2020, 7:04pm

Mind pointing me to instructions on uninstalling pi hole? The threads I pulled look out of date

jesiwag330 · June 23, 2020, 7:05pm

I'm concerned that I might do it wrong based on the experience in this thread:

github.com/pi-hole/pi-hole

Uninstall, doesn't really uninstall.

opened 04:09PM - 20 Apr 18 UTC

deathmarine

Bug: Confirmed Investigating triage: Issue

**In raising this issue, I confirm the following:** `{please fill the checkboxes…, e.g: [X]}` - [x] I have read and understood the [contributors guide](https://github.com/pi-hole/pi-hole/blob/master/CONTRIBUTING.md). - [x] The issue I am reporting can be *replicated*. - [x] The issue I am reporting isn't a duplicate (see [FAQs](https://github.com/pi-hole/pi-hole/wiki/FAQs), [closed issues](https://github.com/pi-hole/pi-hole/issues?utf8=%E2%9C%93&q=is%3Aissue%20is%3Aclosed%20), and [open issues](https://github.com/pi-hole/pi-hole/issues)). **How familiar are you with the the source code relevant to this issue?:** 10 it is a script... https://github.com/pi-hole/pi-hole/blob/master/automated%20install/uninstall.sh --- **Expected behaviour:** Uninstall pihole (cleanly) I care about my dependencies. I run seafile and zoneminder on this pi, besides that's what the apt is for. **Actual behaviour:** ``` pi@raspberrypi:/$ pihole uninstall [sudo] password for pi: [?] Are you sure you would like to remove Pi-hole? [y/N] y [✓] Root user check [i] Be sure to confirm if any dependencies should not be removed [i] The following dependencies may have been added by the Pi-hole install: apt-utils dialog debconf dhcpcd5 git iproute2 whiptail bc cron curl dnsmasq dnsutils iputils-ping lsof netcat sudo unzmmon php-cgi php-sqlite3 [?] Do you wish to go through each dependency for removal? (Choosing No will leave all dependencies installed) [Y/n] n [✓] Removed Web Interface [✓] Removed /etc/cron.d/pihole pi@raspberrypi:/$ ``` _Check for user account_ ``` pi@raspberrypi:/$ cut -d: -f1 /etc/passwd | grep pihole pihole pi@raspberrypi:/$ sudo userdel pihole userdel: user pihole is currently used by process 15684 ``` _FTL still running, SIGKILL sent_ ``` pi@raspberrypi:/$ pihole uninstall [?] Are you sure you would like to remove Pi-hole? [y/N] y [✓] Root user check [i] Be sure to confirm if any dependencies should not be removed [i] The following dependencies may have been added by the Pi-hole install: apt-utils dialog debconf dhcpcd5 git iproute2 whiptail bc cron curl dnsmasq dnsutils iputils-ping lsof netcat sudo unzmmon php-cgi php-sqlite3 [?] Do you wish to go through each dependency for removal? (Choosing No will leave all dependencies installed) [Y/n] n [✓] Removed Web Interface pi@raspberrypi:/$ cd /etc pi@raspberrypi:/etc$ ls -la | grep pihole drwxr-xr-x 2 999 999 4096 Apr 20 10:03 pihole drwxr-xr-x 9 root root 4096 Apr 20 09:22 .pihole ``` _At this point I'm manually removing all the remaining artifacts. After removing the services, init.d and /usr/bin_ ``` pi@raspberrypi:/$ sudo find -name "*pihole*" ./etc/bash_completion.d/pihole ./etc/rc4.d/S02pihole-FTL ./etc/rc3.d/S02pihole-FTL ./etc/dnsmasq.d/01-pihole.conf ./etc/rc5.d/S02pihole-FTL ./etc/init.d/pihole-FTL ./etc/rc1.d/K01pihole-FTL ./etc/rc2.d/S02pihole-FTL ./etc/rc0.d/K01pihole-FTL ./etc/rc6.d/K01pihole-FTL ./etc/sudoers.d/pihole ./local/bin/pihole ./opt/pihole ./opt/pihole/piholeLogFlush.sh ./opt/pihole/piholeDebug.sh ./opt/pihole/piholeCheckout.sh ./var/cache/lighttpd/compress/pihole ./var/log/pihole ./var/log/pihole.log.2.gz ./var/log/pihole.log.5.gz ./var/log/pihole.log.4.gz ./var/log/pihole-FTL.log.3.gz ./var/log/pihole.log.1 ./var/log/pihole.log ./var/log/pihole.log.3.gz ./var/log/pihole-FTL.log.1 ./var/log/pihole-FTL.log ./var/log/pihole-FTL.log.2.gz ./sys/fs/cgroup/devices/system.slice/pihole-FTL.service ./sys/fs/cgroup/systemd/system.slice/pihole-FTL.service ./run/pihole ./run/pihole-FTL.port ./run/pihole-FTL.pid find: ‘./run/user/1000/gvfs’: Permission denied ./run/systemd/generator.late/pihole-FTL.service ./run/systemd/generator.late/graphical.target.wants/pihole-FTL.service ./run/systemd/generator.late/multi-user.target.wants/pihole-FTL.service ``` **Steps to reproduce:** update / bash curl uninstall **Debug token provided by [uploading `pihole -d` log](https://discourse.pi-hole.net/t/the-pihole-command-with-examples/738#debug):** I'll pass... **Troubleshooting undertaken, and/or other relevant information:** A friend of mine had an issue and lost sudo privileged on his pihole after running the update. We noticed the only user with sudo privledges was pihole. Tried uninstalling and it failes instantly. Went through his journal and didn't see any weird logins. Assuming his pi was compromised, for whatever reason, I checked mine. I updated just fine and decide to uninstall it and the user account, leading to a ton of artifacts. I went through the script and manually removed each of the remaining locations. It looks like the script is just bouncing out if it can't kill the service. I would prefer to not reinstall at this time. I may install on another pi however I'll update if any definitive information is found. > Nice template btw.

jesiwag330 · June 23, 2020, 7:06pm

I'm open, though I'd rather not, to frying my raspberry pi and starting from scratch.

DanSchaper · June 23, 2020, 7:18pm

Start all over from scratch. You have issues with the operating system itself if pinging an IP address fails.

jesiwag330 · June 25, 2020, 5:30am

@DanSchaper, I started over from scratch and this issue is persisting. I followed the docs on the rasp pi website for install the pi os and then followed the docs on the pi hole website to install the pi hole. When I go to fast.com, it says that I'm not connected to the internet and my router says the same thing.

DanSchaper · June 25, 2020, 5:53am

Post up a debug token.

jesiwag330 · June 25, 2020, 4:26pm

This is my debug token https://tricorder.pi-hole.net/exdqmdta3e.

The speedtest on fast.com worked up until the moment that I installed pi hole. It worked through every step of the installation of the raspberry pi up until then. This installation has no custom blacklists and only uses the four default lists that are provided and it works with an eth0 connection. I did not do anything to my router settings after installing pi hole (curl -sSL https://install.pi-hole.net | bash) in a screen share on the raspberry pi. Thanks!

jesiwag330 · June 25, 2020, 4:29pm

I can still ping websites in the terminal. I can write ping google.com and it will work from the raspberry pi and from my machine. It's specifically any internet speed test that fails to work. (speedtest.net, fast.com, so on)

jfb · June 25, 2020, 4:40pm

Does the speed test not work at all, or are the results not what you expect?

These tools can help you determine if any of the domains that load with the speed testers are being blocked and causing problems.

I will note that with stock blocklists and some additional regex, I have no problems with speedtest.net (I don't use the other site).

You also might want to try different upstream DNS servers to eliminate any interference from the two you are now using:

    PIHOLE_DNS_1=208.67.222.222
    PIHOLE_DNS_2=208.67.220.220