Upgrade to Version 4 fails

Help
1

Please follow the below template, it will help us to help you!

Expected Behaviour:

pihole -up makes an complete update

Actual Behaviour:

Update fails for FTL
pi@red-node-hole:~ $ pihole -up
[i] Checking for updates...
[i] Pi-hole Core: up to date
[i] FTL: update available

[i] FTL out of date

[i] FTL Checks...
[i] Downloading and Installing FTL...curl: (22) The requested URL returned error: 404 Not Found
[✗] Downloading and Installing FTL
Error: URL not found

I have tried the various proposals in the forum, but none resolved my problems, e.g
pihole -r and afterwards pihole -up

Debug Token:

rk0px2mzvd

3

I have done that before and now again, but I get the same error as before

5

Thanks for the message, I will wait :slight_smile:

7

Your debug log looks fine save for FTL being stuck at 3.0

I know you mentioned you had attempted the following but i do have to ask to try again with the following steps

Please try the following steps

  1. sudo nano /etc/resolv.conf
  2. edit 127.0.0.1 to 9.9.9.9
  3. save
  4. Re-run pihole -up
8

Thanks for your reply.

  1. I did
    sudo nano /etc/resolv.conf

Resulted in:

Generated by resolvconf

nameserver 127.0.0.1

Edited it to:

Generated by resolvconf

nameserver 9.9.9.9

saved and run:
pihole -up

Result:
pi@red-node-hole:/ $ sudo pihole -up
[i] Checking for updates...
[i] Pi-hole Core: up to date
[i] FTL: update available

[i] FTL out of date

[i] FTL Checks...
[i] Downloading and Installing FTL...curl: (22) The requested URL returned error: 404 Not Found
[✗] Downloading and Installing FTL
Error: URL not found

Cecked again sudo nano /etc/resolv.conf`

Generated by resolvconf

nameserver 9.9.9.9

Unfortunately I did not solve the issue.
Any other ideas?

10

Run pihole -r after changing /etc/resolv.conf, and then pihole -up

11

Thanks for supplying additional ideas.

I have done a reboot, changed nameserver to 9.9.9.9 and saved

run pihole -r option repair iption without problems

unfortunately pihole -up gave me the well known error:

[i] Checking for updates...
[i] Pi-hole Core: up to date
[i] FTL: update available

[i] FTL out of date

[i] FTL Checks...
[i] Downloading and Installing FTL...curl: (22) The requested URL returned error: 404 Not Found
[✗] Downloading and Installing FTL
Error: URL not found

15

Thanks for your proposal, I did:

reboot
sudo nano /etc/resolv.conf`
changed 127.0.0.1 to 1.1.1.1
saved
pihole -up
result:
[i] Checking for updates...
[i] Pi-hole Core: up to date
[i] FTL: update available

[i] FTL out of date

[i] FTL Checks...
[i] Downloading and Installing FTL...curl: (22) The requested URL returned error: 404 Not Found
[✗] Downloading and Installing FTL
Error: URL not found

checked again:
sudo nano /etc/resolv.conf
nameserver 1.1.1.1

so it did not change and problem is still there

17

Hi again,
I checked that I have enough space.
I also looked at the proposed link and experimented with the provided information.
Actually it changed a bit, I now have in the admin information page:
Status

Active FTL offline
Load: 0.49 0.49 0.34
Memory usage: 20.7 %

before FTL was online

the graphs keep loading (of course) and the version information canged to

Pi-hole Version v4.0 Web Interface Version v4.0 FTL Version vDev (master, vDev-8493df4)

before it was FTL v3.X

the output of
~ $ cat /etc/pihole/ftlbranch
master

sudo pihole -r did not help, also changing again to another DNS server 9.9.9.9 or 8.8.8.8 etc did not help

18

Please run a new debug log, upload it and post the token here. Thanks.

20

This is the new debug Token:

ebcyaimy5h

Thanks

22

run pihole checkout master and see if that will get FTL updated (might not, but worth the try).

23

Thanks for your help

sudo pihole checkout master
Please note that changing branches severely alters your Pi-hole subsystems
Features that work on the master branch, may not on a development branch
This feature is NOT supported unless a Pi-hole developer explicitly asks!
Have you read and understood this? [y/N] y

[i] Shortcut "master" detected - checking out master branches...
[i] Pi-hole core
[✓] Switching to branch: 'master' from 'refs/heads/master'
Bereits aktuell.

[i] Web interface
[✓] Switching to branch: 'master' from 'refs/heads/master'
Bereits aktuell.

[✓] Detected ARM-hf architecture (armv6 or lower) Using ARM binary
[✓] Installing FTL

since it did not show any changes, I did a reboot

Still it gives exactly the same picture as before

Just in case a new debug token: ily9btpe85

27

For compatibility reasons, you should change your locale to en_US.UTF-8 from your de_DE.UTF-8 via sudo raspi-config

Once locale has been changed, run a pihole -up.

Let us know if you experience the same error after the locale change.

28

This is the output of pihole -r:

[i] Existing PHP installation detected : PHP version 7.0.27-0+deb9u1
[i] Repair option selected
[✓] Disk space check

[✓] Update local cache of available packages

[✓] Checking apt-get for upgraded packages... 6 updates available
[i] It is recommended to update your OS after installing the Pi-hole!

[i] Installer Dependency checks...
[✓] Checking for apt-utils
[✓] Checking for dialog
[✓] Checking for debconf
[✓] Checking for dhcpcd5
[✓] Checking for git
[✓] Checking for iproute2
[✓] Checking for whiptail

[i] Performing reconfiguration, skipping download of local repos
[✓] Resetting repository within /etc/.pihole...
[✓] Resetting repository within /var/www/html/admin...
[i] Main Dependency checks...
[✓] Checking for bc
[✓] Checking for cron
[✓] Checking for curl
[✓] Checking for dnsutils
[✓] Checking for iputils-ping
[✓] Checking for lsof
[✓] Checking for netcat
[✓] Checking for psmisc
[✓] Checking for sudo
[✓] Checking for unzip
[✓] Checking for wget
[✓] Checking for idn2
[✓] Checking for sqlite3
[✓] Checking for libcap2-bin
[i] Checking for dns-root-data (will be installed)
[i] Checking for resolvconf (will be installed)
[✓] Checking for lighttpd
[✓] Checking for php7.0-common
[✓] Checking for php7.0-cgi
[✓] Checking for php7.0-sqlite3

But the admin page still shows
Status

Active FTL offline
Load: 0.3 0.19 0.12
Memory usage: 24.7 %

Graphs continue loading

and version info at the buttom shows:
Pi-hole Version v4.0 Web Interface Version v4.0 FTL Version vDev (master, vDev-8493df4)

30

the reply of RamSet crossed with my reply.
But meanwhile I changed the locale as proposed, did pihole-up and as well tried with repair and changing the nameserver to 9.9.9.9

No change

32

What host platform are you running for Pi-Hole? Your debug log shows Stretch as the OS, but no processor listed.

33

Platform is a raspberry pi zero w

The output of pihole -r :

[i] Existing PHP installation detected : PHP version 7.0.27-0+deb9u1
[i] Repair option selected
[✓] Disk space check

[✓] Update local cache of available packages

[✓] Checking apt-get for upgraded packages... up to date!

[i] Installer Dependency checks...
[✓] Checking for apt-utils
[✓] Checking for dialog
[✓] Checking for debconf
[✓] Checking for dhcpcd5
[✓] Checking for git
[✓] Checking for iproute2
[✓] Checking for whiptail

[i] Performing reconfiguration, skipping download of local repos
[✓] Resetting repository within /etc/.pihole...
[✓] Resetting repository within /var/www/html/admin...
[i] Main Dependency checks...
[✓] Checking for bc
[✓] Checking for cron
[✓] Checking for curl
[✓] Checking for dnsutils
[✓] Checking for iputils-ping
[✓] Checking for lsof
[✓] Checking for netcat
[✓] Checking for psmisc
[✓] Checking for sudo
[✓] Checking for unzip
[✓] Checking for wget
[✓] Checking for idn2
[✓] Checking for sqlite3
[✓] Checking for libcap2-bin
[i] Checking for dns-root-data (will be installed)
[i] Checking for resolvconf (will be installed)
[✓] Checking for lighttpd
[✓] Checking for php7.0-common
[✓] Checking for php7.0-cgi
[✓] Checking for php7.0-sqlite3

changing nameserver to 9.9.9.9 and save

sudo pihole -up
[i] Checking for updates...
[i] Pi-hole Core: up to date
[i] FTL: update available

[i] FTL out of date

[i] FTL Checks...
[i] Downloading and Installing FTL...curl: (22) The requested URL returned error: 404 Not Found
[✗] Downloading and Installing FTL
Error: URL not found

unfortunately no change

34

I'd like to provide a simple, elegant solution, but cannot. I think it may be quickest and easiest for you to uninstall PiHole (run teleporter first to back up your settings), then update all the Debian software packages and reinstall PiHole from scratch. Then import lists from your teleporter .gz file.

That should take less than 30 minutes.

35

OK, I will try that. I have to look first how to use teleporter and how to do a proper uninstall.
I will report afterwards
Thanks or all the time you all spent