Unable to use namecheap's vpn app on devices connected to pi-hole

Hello, while pi-hole has been working fantastic, i have an issue where i'm not able to use vpn's such as the one mentioned in the title from certain devices on the network, mainly an ipad tablet, they are all connected and working normally but trying to use the app results in an error.

Is there something I would need to change to make them work?

Please let me know what information I can provide you, so that you can help me.

Kind regards

Commonly, VPN service providers forcefully redirect DNS traffic to their own DNS servers in an effort to avoid DNS leakage.

You should inquire with your VPN provider's support on further details on if and how it would be possible to use a custom DNS server with their service.

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