Unable to update FTL, error message after "Checking for php7.3-sqlite3"

[tonyrulez]

Please follow the below template, it will help us to help you!

Expected Behaviour:

Update FTL version

Actual Behaviour:

When running pihole -up, it says Unable to complete update, please contact Pi-hole Support right after the line Checking for php7.3-sqlite3

Debug Token:

Your debug token is: https://tricorder.pi-hole.net/d4lnu645ub!

[Mcat12]

Please post the full update log. It is probably failing to install one of the packages that it listed as needing install.

[tonyrulez]

Do you mean this or is there a log file for updates?

tonyrulez@brix:~$ sudo pihole -up
[sudo] password for tonyrulez:
  [i] Checking for updates...
  [i] Pi-hole Core:     up to date
  [i] Web Interface:    up to date
  [i] FTL:              update available

  [i] FTL out of date, it will be updated by the installer.

  [✓] Root user check

        .;;,.
        .ccccc:,.
         :cccclll:.      ..,,
          :ccccclll.   ;ooodc
           'ccll:;ll .oooodc
             .;cll.;;looo:.
                 .. ','.
                .',,,,,,'.
              .',,,,,,,,,,.
            .',,,,,,,,,,,,....
          ....''',,,,,,,'.......
        .........  ....  .........
        ..........      ..........
        ..........      ..........
        .........  ....  .........
          ........,,,,,,,'......
            ....',,,,,,,,,,,,.
               .',,,,,,,,,'.
                .',,,,,,'.
                  ..'''.

  [i] Existing PHP installation detected : PHP version 7.3.3-1+0~20190307202245.                                                                                                                                                             32+stretch~1.gbp32ebb2
  [i] Performing unattended setup, no whiptail dialogs will be displayed
  [✓] Disk space check
  [✓] Update local cache of available packages

  [✓] Checking apt-get for upgraded packages... 6 updates available
  [i] It is recommended to update your OS after installing the Pi-hole!

  [i] Installer Dependency checks...
  [✓] Checking for apt-utils
  [✓] Checking for dialog
  [✓] Checking for debconf
  [✓] Checking for dhcpcd5
  [✓] Checking for git
  [✓] Checking for iproute2
  [✓] Checking for whiptail

  [i] Performing reconfiguration, skipping download of local repos
  [✓] Resetting repository within /etc/.pihole...
  [✓] Resetting repository within /var/www/html/admin...
  [i] Main Dependency checks...
  [✓] Checking for cron
  [✓] Checking for curl
  [✓] Checking for dnsutils
  [✓] Checking for iputils-ping
  [✓] Checking for lsof
  [✓] Checking for netcat
  [✓] Checking for psmisc
  [✓] Checking for sudo
  [✓] Checking for unzip
  [✓] Checking for wget
  [✓] Checking for idn2
  [✓] Checking for sqlite3
  [✓] Checking for libcap2-bin
  [✓] Checking for dns-root-data
  [✓] Checking for resolvconf
  [✓] Checking for libcap2
  [i] Checking for lighttpd (will be installed)
  [✓] Checking for php7.3-common
  [✓] Checking for php7.3-cgi
  [✓] Checking for php7.3-sqlite3

  Unable to complete update, please contact Pi-hole Support
tonyrulez@brix:~$

[Mcat12]

That is the update log. It must be failing to install lighttpd, so try installing manually to see what the issue is.