"Unable to complete update" [occured when running pihole -up]

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1

Please follow the below template, it will help us to help you!

Please ensure that you are running the latest version of the beta code.
Run pihole -up to update to the latest, then verify that the problem still exists before reporting it.
[done]

Problem with Beta 5.0:

"Unable to complete update, please contact Pi-hole support."

Debug Token:
w38f7gjijn

image
image1599×607 47.2 KB

2

Your FTL branch did not update to 5.0:

*** [ DIAGNOSING ]: FTL version
[✓] FTL: v4.3.1 (https://discourse.pi-hole.net/t/how-do-i-update-pi-hole/249)

You are also running an unsupported OS (Stretch and Buster are currently supported, Jessie is EOL and not supported). This may be contributing to the problem.

*** [ DIAGNOSING ]: Operating system
[✓] Raspbian GNU/Linux 8 (jessie)
3

Uhhhh. OK. Had no idea I needed to go find a different OS and start all over.
That takes me completely by surprise.
That puts a different light on things.
I very much appreciate your response. I'll try to figure something out.

4

This is unrelated to V5.0. Jessie has been unsupported for quite a while.

5

Understood. No doubt you are right -- and I appreciate you looking at this.
No way I could/would have known. I assumed (clearly wrongly) that a periodic OS update would be sufficient. I have one operating 800 miles away. It'll be a long drive ... ;<(

Again -- TU!

6

Btw you don't need to find a new OS but can either reflash the current version of Raspbian (Buster, that's two major versions never) or upgrade the distribution by changing the apt list suite. I would recommend a fresh flash but the following might work fine as well, depending a bid on amount and type of packages you've installed:

sed -i 's/jessie/buster/' /etc/apt/sources.list{,.d/*.list}
apt update
apt upgrade
apt full-upgrade
7

OK. I'll try that -- thank you very much.
I'm not a linux guy -- that first line is typed just as you've written it?

8

Yes, you could also manually edit /etc/apt/sources.list and all list files in /etc/apt/sources.list.d/ and replace the word "jessie" with "buster".

Btw of course do a full SDcard backup first, in case anything fails :wink:.

Clean alternative is to flash current Raspbian and install Pi-hole freshly + in case copy data/settings etc: https://www.raspberrypi.org/downloads/raspbian/

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9

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