Unable to access router settings from browser

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1

Expected Behaviour:

Should be able to access router web app by going to 192.168.1.1 or https://internetbox.swisscom.ch/

Actual Behaviour:

Get 'The connection has timed out' error in browser instead
I can ping the router at 192.168.1.1 on the rasberry pi but not on https://internetbox.swisscom.ch/
When I enter 192.168.1.1 in browser after some time it eventually changes to https://internetbox.swisscom.ch/ (but still connection timeout)

Debug Token:

(https://tricorder.pi-hole.net/6B57J4XS/)

2

From the Pi terminal, what is the output of the following command:

nslookup internetbox.swisscom.ch 127.0.0.1

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3

Try HTTP instead of HTTPS eg:

http://internetbox.swisscom.ch/

Thats from below:

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4

The output is:

Server:         127.0.0.1
Address:        127.0.0.1#53

Name:   internetbox.swisscom.ch
Address: 192.168.1.1
Name:   internetbox.swisscom.ch
Address: 2a02:a90:400e::1
5

This output indicates that Pi-hole is correctly resolving the domain name to an IP. If subsequent delays are seen between the browser and the URL at that IP, that is outside of Pi-hole.

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6

Both options seem to be working again. I'm not sure why or what I changed. All I did in pihole was turn ipv6 off and on, and deleted the router from the list of known clients only to add it back again. :man_shrugging: The router page seems to have a mind of its own where it works sometimes and sometimes it doesn't.

7

Well the router IP address shouldnt change.
Next time it happens, try force http in the browser eg:

http://<ROUTER_IP>

If you dont supply the protocol (HTTP or HTTPS), most browsers nowadays assume HTTPS.

8

Thanks.
The thing is that I had tried with http before on the local IP address at least. And the page still redirects to https even now as it's working.
I guess I'll mark this as solved for the time being since it's working again.

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9

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