Still seeing a lot of ads

[dan.matiesanu]

Please follow the below template, it will help us to help you!

Pi-Hole is reporting 9.7% blocked queries but in practice I still see a lot of ads. In fact I cannot find a site that will display no ads at all - not sure if this is what I should expect?
The computer is reporting the Pi IP as DNS so it seems that the queries are going through Pi Hole.
I attach some screenshots.

Expected Behaviour:

Once I got the pi-hole running, it will block ads network wide.

Actual Behaviour:

It’s not blocking ads on certain sites.

Debug Token:

4n2kuhkylr

[deHakkelaar]

Check what DNS servers are used on the client:

Surfshark OpenVpn Client with Pihole

Windows client: C:\>netsh interface ip show dnsservers Configuration for interface "Local Area Connection" Statically Configured DNS Servers: 10.0.0.4 Register with which suffix: Primary only Configuration for interface "Loopback Pseudo-Interface 1" Statically Configured DNS Servers: None Register with which suffix: None EDIT: And for IPv6: C:\>netsh interface ipv6 show dnsservers Configuration for interface "Loopback Pseudo-Interface 1" Stati…

Why should Pi-hole be my only DNS server?

Reduced Ad Blocking Capability The main reason you should Pi-hole as your only DNS server is that you will see increased performance in the blocking of ads. If you have two DNS servers (Pi-hole and something else), your network clients may not always query Pi-hole for name resolution. If a query happens to be answered from a non-Pi-hole DNS server, your block lists will not apply (since that DNS server doesn't know about them). All Queries Need To Go Through Pi-hole First Since other DNS se…

[jfb]

@dan.matiesanu

4n2kuhkylr

I cannot locate a debug log with this token.

From a client that you believe should be connected to the Pi-Hole for DNS, from the command prompt or terminal on that client (and not via ssh or Putty to the Pi), what is the output of

nslookup pi.hole

[dan.matiesanu]

upluaded new debug log with this token https://tricorder.pi-hole.net/m634d3ll14
thank you for your help
all devices are using the pi hole as DNS server; the pihole dashboard reports 22 devices which is also the number reported by my router.
pihole is the only DNS server

I am not sure if I should set the DNS server to the pihole IP on the WAN as well as the LAN?