Statistics & most graphs not working

[jaym]

Please follow the below template, it will help us to help you!

Expected Behaviour:

Normal GUI display of current stats & graphs

Actual Behaviour:

The four stats boxes show only 3 hyphens where the numbers should be, and the graphs show spinners except for "Queries over last 24 hours", which does show a graph.

Debug Token:

debug token is: ne9se4jjsu

[jaym]

Additional information:

CPU is odroid XU4, and Pihole worked properly on v3.2.1 (i.e. before the upgrade to v3.3).
The XU4 can ping the router, even though ping always fails in pinhole -d.
dnsmasq has been updated to v2.76, via your instructions, and it is working properly.
The XU4 reboots every night at 3:03 AM.

Thanks in advance for your help.

[jacob.salmela]

Why doesn't my Web interface load stats?

We often see users with broken Web interfaces after updating Pi-hole but it has also appeared during regular usage. The symptoms include: the Web interface has endless spinning indicators the Web interface looks distorted the query log is stuck on Processing none of the Web interface stats load The solution in most cases is to flush your Web browser's cache or service pihole-FTL restart [bc732d4a5ff67fa5e11aa4e840c9631774ce8646_1_690x408]

[jaym]

Thanks for the quick reply, Jacob. Emptying Safari's cache did the trick!

FWIW, the 'flush browser's cache" instructions you linked are really out of date for Safari, providing instructions for Safari v5. The current version is v11, and the cache can be flushed from the Develop menu > "Empty Caches".

Thanks again,
jay