Problem loading admin page

Expected Behaviour:

Expecting the admin webpage to load as usual.

  • Pi OS
  • RaspberryPi 4 modelB

Actual Behaviour:

When attempting to load the webpage recently I get a message that its unable to find the page, where in the past it would load. Recently I restarted my modem/router and then the pi, but that hasn’t caused the webpage to not load before. I did turn off the 2.4GHz on my wifi if that could potentially impact it, but it is connected.

Debug Token:

https://tricorder.pi-hole.net/kWlsJU09/

Your debug log shows Pi-hole web server is running and using the default ports:

2026-02-12 09:15:19.406 EST [4046M] INFO: Using SSL/TLS certificate file /etc/pihole/tls.pem
2026-02-12 09:15:19.407 EST [4046M] INFO: Web server ports:
2026-02-12 09:15:19.407 EST [4046M] INFO:   - 0.0.0.0:80 (HTTP, IPv4, optional, OK)
2026-02-12 09:15:19.407 EST [4046M] INFO:   - 0.0.0.0:443 (HTTPS, IPv4, optional, OK)
2026-02-12 09:15:19.407 EST [4046M] INFO:   - [::]:80 (HTTP, IPv6, optional, OK)
2026-02-12 09:15:19.407 EST [4046M] INFO:   - [::]:443 (HTTPS, IPv6, optional, OK)

Which URL exactly are you using to access Pi-hole?

Can you access using one of these URLs?

From my bookmark I was using https://192.168.1.170/admin - but as silly as it sounds I wasn’t sure if it was supposed to be https or not so tried without after.

And now I am disappointed in myself as I did not attempt another browser which shows me that it is “unsafe“ but allows me to bypass and I am able to log into it now…Thank you for the time and apologies. Originally used Firefox which just returned a generic cannot connect message where as duckduckgo gave me the security prompt and let me through.

Pale Moon can still behave like Mozilla Firefox once use to do : Accept the self-signed HTTPS Certificate and store it for future use :wink:

It’s my favorite browser for all my networking related equipment!

Most likely the Pi just got a new IP after you restarted the router.

Check your router’s device list and see what IP the Pi has now, then try:

NEW-IP/admin

If that doesn’t load, SSH into the Pi and run:

sudo systemctl status pihole-FTL

If it’s not running, restart it.

Turning off 2.4GHz usually wouldn’t break it unless the Pi was using that band and didn’t reconnect properly.

Say WHAT ?! :flushed_face:

If your Pi-Hole does not have a Static IP Address configuration inside Raspberry Pi OS via Netplan/NetworkManager/SystemD Networking then YOU ARE DOING IT WRONG !!! :wink:

Please mind your tone and do not YELL at others.

Configuring a DHCP reservation for your Pi-hole machine in your router would be just as valid.

Wasn’t meant like that LOL! :slight_smile:

Also having both is the best IMHO and not just one of them…

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