Pi-hole blocking websites on mobile, working fine on desktop

Hello,
I've been searching for a solution to this issue but cant seem to find an answer. I have a pi-hole running on my network, and it works great on my laptop, desktop, and at certain times on my iphone as well. The issue is that some websites are completely blocked on my phone, while on my laptop and other devices they generate just fine with all the ads blocked. Examples are mail.google, accounts.google, and others. Any help is much appreciated.

if it helps, my debug token is : n6lhwnin3q

I see from your log that accounts.google.com and mail.google.com are being blocked, so that would explain why you cannot access them. Since I cannot see them in your blacklist, I can only assume they are coming from one of the many additional lists you have added to Pi-hole.

What is the output of

pihole -q accounts.google.com

This can also be done from the dashboard:

Thank you for your quick response. Im having no issues at all on my PCs, just my iphone. The page wont even load. Here is the output:

::: /etc/pihole/list.0.raw.githubusercontent.com.domains (0 results)

::: /etc/pihole/list.10.easylist-downloads.adblockplus.org.domains (6 results)
@@||accounts.google.com/adwords/$domain=accounts.google.com
@@||accounts.google.com^$document,subdocument,domain=adwords.google.com
@@||gstatic.com/accounts/services/adwords/$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense-$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense_$image,domain=accounts.google.com
accounts.google.com#@#.adwords

::: /etc/pihole/list.11.easylist-downloads.adblockplus.org.domains (6 results)
@@||accounts.google.com/adwords/$domain=accounts.google.com
@@||accounts.google.com^$document,subdocument,domain=adwords.google.com
@@||gstatic.com/accounts/services/adwords/$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense-$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense_$image,domain=accounts.google.com
accounts.google.com#@#.adwords

::: /etc/pihole/list.12.stanev.org.domains (0 results)

::: /etc/pihole/list.13.easylist-downloads.adblockplus.org.domains (6 results)
@@||accounts.google.com/adwords/$domain=accounts.google.com
@@||accounts.google.com^$document,subdocument,domain=adwords.google.com
@@||gstatic.com/accounts/services/adwords/$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense-$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense_$image,domain=accounts.google.com
accounts.google.com#@#.adwords

::: /etc/pihole/list.14.easylist-downloads.adblockplus.org.domains (6 results)
@@||accounts.google.com/adwords/$domain=accounts.google.com
@@||accounts.google.com^$document,subdocument,domain=adwords.google.com
@@||gstatic.com/accounts/services/adwords/$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense-$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense_$image,domain=accounts.google.com
accounts.google.com#@#.adwords

::: /etc/pihole/list.15.easylist-downloads.adblockplus.org.domains (6 results)
@@||accounts.google.com/adwords/$domain=accounts.google.com
@@||accounts.google.com^$document,subdocument,domain=adwords.google.com
@@||gstatic.com/accounts/services/adwords/$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense-$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense_$image,domain=accounts.google.com
accounts.google.com#@#.adwords

::: /etc/pihole/list.16.easylist-downloads.adblockplus.org.domains (6 results)
@@||accounts.google.com/adwords/$domain=accounts.google.com
@@||accounts.google.com^$document,subdocument,domain=adwords.google.com
@@||gstatic.com/accounts/services/adwords/$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense-$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense_$image,domain=accounts.google.com
accounts.google.com#@#.adwords

::: /etc/pihole/list.17.easylist-downloads.adblockplus.org.domains (6 results)
@@||accounts.google.com/adwords/$domain=accounts.google.com
@@||accounts.google.com^$document,subdocument,domain=adwords.google.com
@@||gstatic.com/accounts/services/adwords/$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense-$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense_$image,domain=accounts.google.com
accounts.google.com#@#.adwords

::: /etc/pihole/list.18.www.zoso.ro.domains (0 results)

::: /etc/pihole/list.19.easylist-downloads.adblockplus.org.domains (6 results)
@@||accounts.google.com/adwords/$domain=accounts.google.com
@@||accounts.google.com^$document,subdocument,domain=adwords.google.com
@@||gstatic.com/accounts/services/adwords/$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense-$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense_$image,domain=accounts.google.com
accounts.google.com#@#.adwords

::: /etc/pihole/list.1.mirror1.malwaredomains.com.domains (0 results)

::: /etc/pihole/list.20.easylist-downloads.adblockplus.org.domains (0 results)

::: /etc/pihole/list.21.easylist-downloads.adblockplus.org.domains (0 results)

::: /etc/pihole/list.22.easylist-downloads.adblockplus.org.domains (6 results)
@@||accounts.google.com/adwords/$domain=accounts.google.com
@@||accounts.google.com^$document,subdocument,domain=adwords.google.com
@@||gstatic.com/accounts/services/adwords/$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense-$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense_$image,domain=accounts.google.com
accounts.google.com#@#.adwords

::: /etc/pihole/list.23.easylist-downloads.adblockplus.org.domains (0 results)

::: /etc/pihole/list.24.easylist-downloads.adblockplus.org.domains (0 results)

::: /etc/pihole/list.25.easylist-downloads.adblockplus.org.domains (0 results)

::: /etc/pihole/list.26.easylist-downloads.adblockplus.org.domains (0 results)

::: /etc/pihole/list.27.easylist-downloads.adblockplus.org.domains (0 results)

::: /etc/pihole/list.28.easylist-downloads.adblockplus.org.domains (0 results)

::: /etc/pihole/list.2.sysctl.org.domains (0 results)

::: /etc/pihole/list.3.zeustracker.abuse.ch.domains (0 results)

::: /etc/pihole/list.4.s3.amazonaws.com.domains (0 results)

::: /etc/pihole/list.5.s3.amazonaws.com.domains (0 results)

::: /etc/pihole/list.6.hosts-file.net.domains (0 results)

::: /etc/pihole/list.7.raw.githubusercontent.com.domains (0 results)

::: /etc/pihole/list.8.phishing.mailscanner.info.domains (3 results)
accounts.google.com.serviceloginservicemailpassivetruerm-falsecontinuemail.google.com.mail.ss1scc1tmpldefaultltmplcache2emr1osid1.financetrendnews.com
accounts.google.com.yhwhrapha.com
accounts-google-com.com

::: /etc/pihole/list.9.easylist-downloads.adblockplus.org.domains (6 results)
@@||accounts.google.com/adwords/$domain=accounts.google.com
@@||accounts.google.com^$document,subdocument,domain=adwords.google.com
@@||gstatic.com/accounts/services/adwords/$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense-$image,domain=accounts.google.com
@@||gstatic.com/images/icons/product/adsense_$image,domain=accounts.google.com
accounts.google.com#@#.adwords

::: /etc/pihole/list.preEventHorizon (6 results)
@@||accounts.google.com
accounts.google.com
accounts-google-com.com
@@||accounts.google.com^$document,subdocument,domain=adwords.google.com
accounts.google.com.serviceloginservicemailpassivetruerm-falsecontinuemail.google.com.mail.ss1scc1tmpldefaultltmplcache2emr1osid1.financetrendnews.com
accounts.google.com.yhwhrapha.com

::: /etc/pihole/blacklist.txt (0 results)

OK, will you please remove all of the extra lists, flush your cache, and try again?

All of the lists you add need to be in HOSTS format, or it may cause issues. We do have logic built in to detect if an incorrect domain is added. The easylists from ABP especially need to be parsed properly. If you're looking to block more domains, check out WaLLy3K's lists.

Did you add these lists via the Dashboard or by editing /etc/pihole/adlists.list?

Ok i will try that. I added them via the Dashboard. Is there a reason it is only an issue with the iphone?

Well depending on the cache, that could cause the disparity between devices.

Ok so everything is back to default, and works fine. I'll look into WaLLy3K's lists. Thank you for your help.

1 Like

I took all of the lists from filterlists.com and have a script to parse them daily, and upload them to a github repository. I set this up so that lists can be added to the "lists" folder. The script on my end pulls any changes to the repository first, so it is all automated.

The main repository is the actual workings of the parser, and the directory "parsed" is full of all of the lists.

I purposely left them all separated, and people can choose which ones they want to use.

https://github.com/deathbybandaid/piholeparser/tree/master/parsed

I intend on keeping this setup for the foreseeable future.