I can't get into my admin panel

[kimbugkhan]

Hello. i was accessing with https://pi-hole/admin/ or http://192.168.1.57/admin/. when i try to enter i get 403 Forbidden error. what should i do?

[rdwebdesign]

Please follow the template.

Upload a debug log and post just the token URL that is generated after the log is uploaded by running the following command from the Pi-hole host terminal:

pihole -d

or if you run your Pi-hole as a Docker container:

docker exec -it <pihole-container-name-or-id> pihole -d

where you substitute <pihole-container-name-or-id> as required.

[kimbugkhan]

https://tricorder.pi-hole.net/8Qtejlxa/
Is that enough information?

[rdwebdesign]

Your log shows ports 80 and 443 are in use by lighttpd, but Pi-hole v6 needs these ports free:

[✗] tcp:0.0.0.0:80 is in use by lighttpd 
[✗] tcp:0.0.0.0:443 is in use by lighttpd 

The 403 message is shown by lighttpd, not Pi-hole.

You have 2 options:

1. Pi-hole v6 doesn't use lighttpd as web server. If you don't use lighttpd to run other services, you can uninstall it and then restart Pi-hole:

   sudo apt remove lighttpd
   sudo systemctl restart pihole-FTL.service
   

2. If you don't want to uninstall lighttpd, you need to change the ports used by Pi-hole executing this command:

   sudo pihole-FTL --config webserver.port '8080o,8443so'
   

   In this case, you will need to add the port to the URL (http://192.168.1.57:8080/admin)

[kimbugkhan]

I got access with the first option. thank you.