Fresh Install of Pihole freezes at downloading FTL

Help
1

Trying to do a fresh install of Pi-hole and have run into the same issue on Ubuntu 18.04, 20.04, Fedora32 and Debian9.

Install gets right to where it should download FTL and it just stops and freezes up the VM.

Details:
Vmware ESXi 6.5u2
VM has 2xVCPU, 4gb ram, 20gb drive
Running a Windows Domain network w/DNS servers
Networking is a Unifi Dream Machine Pro for routing and a Unifi 24pt switch that the ESXi server is connected to.

Using fresh clean and updated installs of Ubuntu, Fedora and Debian
I've tried using my internal windows DNS servers, I've also tried just using Google or Cloudflare in the resolve.conf

Here's where I get every time.

  [✓] Checking for php7.2-intl

  [✓] Enabling lighttpd service to start on reboot...
  [✓] Checking for user 'pihole'

  [i] FTL Checks...

  [✓] Detected x86_64 architecture
  [i] Checking for existing FTL binary...
  [i] Downloading and Installing FTL...

I'm pretty much at my wit's end here. I've researched this to death. Would prefer to do this on Ubuntu but honestly don't care which one I get it working on right now. Willing to try just about of anything.

2

Please try the following:

cd /tmp
curl -fLO https://github.com/pi-hole/ftl/releases/latest/download/pihole-FTL-linux-x86_64

Probably the VM network bridge does not handle IPv6 well, so that IPv6 connections hang for a very long time silently. In this case I suggest to disable IPv6 system-wide.

3

Ok, here's all the output that I got from that.

  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100   143  100   143    0     0    725      0 --:--:-- --:--:-- --:--:--   725
100   634  100   634    0     0   2686      0 --:--:-- --:--:-- --:--:--  2686
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0

Which oddly enough also locked up the VM, which is what's been happening with the install. I'll see if I can disable ipv6 on the vm and try again.

Update:
Disabled ipv6 in Ubuntu and tried again, no joy, vm locks in the same spot.

4

Please run the installer in verbose mode and post the output here:

curl -sSL https://install.pi-hole.net | sudo bash -x

5

Same issue here.
Trying to upgrade from 4.4 to latest. Hangs at exactly same spot.
Entire VM hangs (no network, no access via VM console etc) at exactly this step each and every time:

6

I have that a shot and it froze twice what was normal and then the third time everything went through and the install finished. However, now I have a host of other issues. However, I attemtped the install on another VM (I made a few for various testing purposes) and they hang at downloading FTL. Not sure why one attempt managed to make it through.

So now, the install that finished it having all kinds of issues. FTL shows offline, I can manually start it, but the dashboard is broken, not displaying much of anything and clicking on the Query Log and other links gives errors like this.

querylogerror
querylogerror390×188 16.5 KB
querylogerror2
querylogerror2396×478 57 KB

I ran the a repair, everything ran but nothing is fixed, same issues. Oddly enough, if I set a client to use the pihole it does appear to work, adds are being blocked, but with the admin site acting like this, there's no control.

7

It finally let me generate a debug, here's the token
https://tricorder.pi-hole.net/7hqt26h1aa

8

Mine just went through with the upgrade and all seem to be fine now........No idea why it would behave like that previously and lock the entire OS.

9

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