Failed to update

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1

i tried to update pi-hole. after that, 2 components were up to date but the 3rd was still at the older version. trying to update again led to error messages. i decided to uninstall and re-install, but that didn't work either. any attempt to use that curl line leads to the same error: Error: unable to update package cache. please try apt-get update.
tried that too, but it didn't do me any good.
whats going on? is that cache out of date? is that server down?

2

Please post the token generated by

pihole -d

or do it through the Web interface:

Tools > Generate Debug Log

3

can't do that. as i said, i uninstalled pi-hole, and the re-install failed with the error i mentioned.

4

What is the output of the following from the Pi terminal :

sudo apt update

5

ok, here's the last couple of lines of output from sudo apt-get update:

Err:51 http://c.archive.ubuntu.com/ubuntu bionic-updates/main arm64 Packages
  404  Not Found [IP: 91.189.91.39 80]
Ign:56 http://c.archive.ubuntu.com/ubuntu bionic-updates/restricted arm64 Packages
Ign:57 http://c.archive.ubuntu.com/ubuntu bionic-updates/universe arm64 Packages
Ign:58 http://c.archive.ubuntu.com/ubuntu bionic-updates/multiverse arm64 Packages
Err:59 http://c.archive.ubuntu.com/ubuntu bionic-backports/main arm64 Packages
  404  Not Found [IP: 91.189.91.39 80]
Ign:60 http://c.archive.ubuntu.com/ubuntu bionic-backports/universe arm64 Packages
Err:61 http://c.archive.ubuntu.com/ubuntu bionic-security/main arm64 Packages
  404  Not Found [IP: 91.189.91.39 80]
Ign:65 http://c.archive.ubuntu.com/ubuntu bionic-security/restricted arm64 Packages
Ign:66 http://c.archive.ubuntu.com/ubuntu bionic-security/universe arm64 Packages
Ign:67 http://c.archive.ubuntu.com/ubuntu bionic-security/multiverse arm64 Packages
Fetched 494 kB in 5s (98.0 kB/s) 
Reading package lists... Done
E: Failed to fetch http://c.archive.ubuntu.com/ubuntu/dists/bionic/main/binary-arm64/Packages  404  Not Found [IP: 91.189.91.39 80]
E: Failed to fetch http://c.archive.ubuntu.com/ubuntu/dists/bionic-updates/main/binary-arm64/Packages  404  Not Found [IP: 91.189.91.39 80]
E: Failed to fetch http://c.archive.ubuntu.com/ubuntu/dists/bionic-backports/main/binary-arm64/Packages  404  Not Found [IP: 91.189.91.39 80]
E: Failed to fetch http://c.archive.ubuntu.com/ubuntu/dists/bionic-security/main/binary-arm64/Packages  404  Not Found [IP: 91.189.91.39 80]
E: Some index files failed to download. They have been ignored, or old ones used instead.

i use ubuntu 18.04 because pihole doesn't support any newer version.

i just tried again to install pihole using that curl line. here are the last few lines of the output

                .',,,,,,'.
                  ..'''.

  [i] Existing PHP installation detected : PHP version 7.2.24-0ubuntu0.18.04.4
  [✓] Disk space check
  [✗] Update local cache of available packages
  Error: Unable to update package cache. Please try "apt-get update"
6

You have an OS-level problem. When the OS can't complete the apt update process, then that stops the Pi-hole installer.

7

so what can i do about it? that link is no good :frowning:. gives me a 404.

8

I would visit an Ubuntu forum.