DNS service not running

[phuongnd01904]

Please follow the below template, it will help us to help you!

Expected Behaviour:

DNS service running

Actual Behaviour:

DNS Service not running. I using wsl ubuntu on windows 10

Debug Token:

x29z6i71sm

[DL6ER]

Looking at your debug log, it seems you don't have a correctly configured gateway.

See

Why is a default gateway important for Pi-hole?

What is a default gateway? The default gateway is how you able to reach the Internet (or other networks) from your private network. Without a default gateway, you will not be able to download or upload information to the Internet, thus Pi-hole will not work since it cannot send queries to upstream servers. In many home setups, your default gateway will be your wireless router. As part of our debug process, we check that the gateway is pingable and that traffic can be routed through it. If y…

[phuongnd01904]

i using command ip -4 route | grep default it return:

[DL6ER]

You ran the ip -4 command on a machine called DESKTOP-N7AQISB. Is this the machine Pi-hole is installed on? If not, please run the command on the Pi-hole. If yes, please generate and upload another debug log.

[phuongnd01904]

DESKTOP-N7AQISB run Windows 10 so i can't run ip -4 command on this machine. i using ubuntu app on windows 10 to install pihole.

[DL6ER]

@DanSchaper @PromoFaux I'm completely unfamiliar with Windows. Is this even supported? Do you know of any installation under these circumstances that work?

[PromoFaux]

It's not possible for Pi-hole to be installed in WSL. I had some success with WSL2 when I tried the preview, but that is not available generally yet.

Best bet for Windows would be to use the docker container.