Streaming pages blocked?

[Eric1905]

Since yesterday I am facing some problems mostly related to streaming pages (Netflix, amazon prime video, twitch)

Expected Behaviour:

The pages are opened.

Actual Behaviour:

Netflix returns ERR_CONNECTION_RESET
Twitch shows a spinning circle.
Amazon prime video returns error code 7131.

Debug Token:

https://tricorder.pi-hole.net/fpTjDikm/

[jfb]

These tools can help you determine if Pi-hole is blocking your desired content:

How do I determine what domain an ad is coming from?

Block ads or fix broken sites This FAQ is written in the context of finding out how to block an ad that isn't blocked automatically, but the same steps can be used to troubleshoot issues with sites that don't function properly. An example is that sometimes certain payment gateways try to collect metrics on the sale, but these domains are blocked by Pi-hole, so the payment cannot be processed. Also, some links send you through several referrers and if one of them is blocked, you may land on a …

[Eric1905]

So when I call netflix I get the following in the query log

Jan  7 06:37:48 dnsmasq[324]: query[A] www.netflix.com from 192.168.0.173
Jan  7 06:37:48 dnsmasq[324]: cached www.netflix.com is <CNAME>
Jan  7 06:37:48 dnsmasq[324]: forwarded www.netflix.com to 8.8.8.8
Jan  7 06:37:48 dnsmasq[324]: reply www.netflix.com is <CNAME>
Jan  7 06:37:48 dnsmasq[324]: reply www.dradis.netflix.com is <CNAME>
Jan  7 06:37:48 dnsmasq[324]: reply www.eu-west-1.internal.dradis.netflix.com is <CNAME>
Jan  7 06:37:48 dnsmasq[324]: reply apiproxy-website-nlb-prod-3-ac110f6ae472b85a.elb.eu-west-1.amazonaws.com is 54.155.178.5
Jan  7 06:37:48 dnsmasq[324]: reply apiproxy-website-nlb-prod-3-ac110f6ae472b85a.elb.eu-west-1.amazonaws.com is 54.74.73.31
Jan  7 06:37:48 dnsmasq[324]: reply apiproxy-website-nlb-prod-3-ac110f6ae472b85a.elb.eu-west-1.amazonaws.com is 3.251.50.149
Jan  7 06:37:48 dnsmasq[324]: query[A] eu-tlp05.kameleoon.eu from 192.168.0.173
Jan  7 06:37:48 dnsmasq[324]: gravity blocked eu-tlp05.kameleoon.eu is 0.0.0.0
Jan  7 06:37:48 dnsmasq[324]: query[A] www.youtube.com from 192.168.0.173
Jan  7 06:37:48 dnsmasq[324]: cached www.youtube.com is <CNAME>
Jan  7 06:37:48 dnsmasq[324]: forwarded www.youtube.com to 8.8.8.8
Jan  7 06:37:48 dnsmasq[324]: reply www.youtube.com is <CNAME>
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.185.142
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.185.174
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.185.206
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.185.238
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.181.238
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 172.217.16.142
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 216.58.212.174
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.74.206
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.186.46
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.186.78
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.186.110
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.186.142
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.186.174
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 172.217.18.110
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.184.206
Jan  7 06:37:48 dnsmasq[324]: reply youtube-ui.l.google.com is 142.250.184.238

Adam networks is only showing this:

• www.netflix.com
• pi.hole

When I disable pihole I am still not able to access the pages, but I guess this disable function is only related to blacklists and so on and not regarding DNS or something similar, right?

[Bucking_Horn]

That observation would suggest that Pi-hole's DNS blocking isn't involved, and also the error messages you list do hint at a connectivity problem rather than DNS (where the typical message of a browser would read similar to ERR_NAME_NOT_RESOLVED).

[Eric1905]

Ok it looks like there was a misconfiguration in the router which blocked streaming pages. So this can be closed