Please follow the below template, it will help us to help you!
Expected Behaviour:
Installed latest version of Pi Hole on Pi Zero W and configured as DNS. Checked IPConfig / All on windows client and confirmed DNS. It is not blocking ads on Yahoo.com but Admin page says it is blocked.
Actual Behaviour:
Not blocking adds on Yahoo.com - https: / / beap gemini yahoo com/ but admin interface says
2021-01-18 18:30:24 A beap gemini yahoo com Owner-PC Blocked (exact blacklist) IP (0.1ms)
nslookup beap gemini yahoo com
Server: raspi-hole
Address: 192.168.1.39
I had a similar issue with my Samsung smart tv and found the problem.
I was always checking the device only under "Top Clients (blocked only)" instead of "Top Clients (total)".
I found out that the AD domain itself was blocked BUT since I use the builtin DHCP with Pi-hole domain name called home, the "AD domain.home" was being processed so I had to block it also.
Problem solved.