# Query log keeps "processing"

**URL:** <https://discourse.pi-hole.net/t/query-log-keeps-processing/7385>\
**Category:** Help\
**Created:** [February 20, 2018, 4:24pm UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385 "2018-02-20T16:24:52Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![BuckeyeMike74](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/b/ecae2f/32.png) [@BuckeyeMike74](https://discourse.pi-hole.net/u/BuckeyeMike74)\
**Post date:** [February 20, 2018, 4:24pm UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/1 "2018-02-20T16:24:52Z")

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#### Please follow the below template, it will help us to help you!

## Expected Behaviour:

Query log should produce results based on the traffic it is passing and blocking. Pihole is actually blocking ads properly, just isn't showing results in the query log. I have updated my dnsmasq as indicated and that completed successfully.

## Actual Behaviour:

Query log show's nothing other than the column headers overlayed with a "processing" message".

## Debug Token:

k6f4gziio4

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**Author:** ![jacob.salmela](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/jacob.salmela/32/8_2.png) [@jacob.salmela](https://discourse.pi-hole.net/u/jacob.salmela)\
**Post date:** [February 21, 2018, 2:45am UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/2 "2018-02-21T02:45:05Z")

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> [@Why doesn't my Web interface load stats?](https://discourse.pi-hole.net/t/why-doesnt-my-web-interface-load-stats/7284):
>
> We often see users with broken Web interfaces after updating Pi-hole but it has also appeared during regular usage. The symptoms include: the Web interface has endless spinning indicators the Web interface looks distorted the query log is stuck on Processing none of the Web interface stats load The solution in most cases is to [flush your Web browser's cache](http://www.refreshyourcache.com/en/home/) or service pihole-FTL restart [bc732d4a5ff67fa5e11aa4e840c9631774ce8646\_1\_690x408]

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**Author:** ![BuckeyeMike74](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/b/ecae2f/32.png) [@BuckeyeMike74](https://discourse.pi-hole.net/u/BuckeyeMike74)\
**Post date:** [February 21, 2018, 5:54pm UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/3 "2018-02-21T17:54:08Z")

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Hi Jacob. That worked. Thanks! A couple other issues now though...

My clients (over time) graph is using shades of gray, not actual colors. How do I change it?  
Also, I have a number of clients. When I hover over the graph, the box telling me which client is which gets cut off.  
Also, I have an ip address showing up that isn't in my router. It is actually the "top client", but it that particular IP isn't showing up in my router as an assigned ip address. Odd, huh?

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**Author:** ![DL6ER](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/dl6er/32/281_2.png) [@DL6ER](https://discourse.pi-hole.net/u/DL6ER)\
**Post date:** [February 21, 2018, 7:12pm UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/4 "2018-02-21T19:12:21Z")

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> [@BuckeyeMike74](#):
>
> My clients (over time) graph is using shades of gray, not actual colors. How do I change it?

I have not seen this before. Can you provide a screen shot for us?

> [@BuckeyeMike74](#):
>
> When I hover over the graph, the box telling me which client is which gets cut off.

This is a known issue and is being discussed here:  
[https://github.com/pi-hole/AdminLTE/issues/603](https://github.com/pi-hole/AdminLTE/issues/603)

> [@BuckeyeMike74](#):
>
> Also, I have an ip address showing up that isn’t in my router.

An IP that is in the same range as the other machines on your network but not known to the router? Is the router also the DHCP server? Maybe this one device is using a static IP and hence not known to the DHCP server?

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**Author:** ![BuckeyeMike74](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/b/ecae2f/32.png) [@BuckeyeMike74](https://discourse.pi-hole.net/u/BuckeyeMike74)\
**Post date:** [February 21, 2018, 7:32pm UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/5 "2018-02-21T19:32:34Z")

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Here is a pic. It is becoming more and more colorless...

Sorry on the truncated box question. I followed some other advice and resized the graph. Just wanted to point it out.

Yes, the "phantom" ip address is within the range of all the others. The router is my dhcp server. Interesting idea on the static IP. However, my rPi is a static IP and it shows up. Interestingly, pinging this "phantom IP" returns "Destination Host Unreachable"

 ![download](https://discourse.pi-hole.net/uploads/default/original/2X/3/35275b1f47e8ce197beda63cdcd1296d8e84001d.png)

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**Author:** ![Mcat12](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/mcat12/32/20_2.png) [@Mcat12](https://discourse.pi-hole.net/u/Mcat12)\
**Post date:** [March 1, 2018, 4:56pm UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/6 "2018-03-01T16:56:10Z")

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You can check the logs for when that IP was sending queries (maybe something connected to the network temporarily or got reassigned). The dark sections appear because there are more clients than colors in the theme (This is fixed in the next generation of web for graphs which might need more colors than the theme gives).

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**Author:** ![DL6ER](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/dl6er/32/281_2.png) [@DL6ER](https://discourse.pi-hole.net/u/DL6ER)\
**Post date:** [March 2, 2018, 8:52pm UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/7 "2018-03-02T20:52:27Z")

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I wonder if this is an unintended feature in `FTL`. Do you have many devices coming in and going out of your network? If not, how many clients do you have? I agree with @Mcat12 that the theme probably just doesn't provide enough colors for the numbers of clients you're having.

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**Author:** ![BuckeyeMike74](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/b/ecae2f/32.png) [@BuckeyeMike74](https://discourse.pi-hole.net/u/BuckeyeMike74)\
**Post date:** [March 3, 2018, 3:08pm UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/8 "2018-03-03T15:08:01Z")

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I have 30-45 clients at any given time. I think you are right, I'm just pushing the limits of the current color palette! Sounds like that may be addressed soon tho?

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**Author:** ![DL6ER](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/dl6er/32/281_2.png) [@DL6ER](https://discourse.pi-hole.net/u/DL6ER)\
**Post date:** [March 8, 2018, 11:33am UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/9 "2018-03-08T11:33:33Z")

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> [@BuckeyeMike74](#):
>
> Sounds like that may be addressed soon tho?

An altogether new web interface (much more modern, no PHP requirement, etc.) is in the works. @Mcat12 can comment on its color palette.

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<div class="post-metadata">

**Author:** ![Mcat12](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/mcat12/32/20_2.png) [@Mcat12](https://discourse.pi-hole.net/u/Mcat12)\
**Post date:** [March 8, 2018, 7:31pm UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/10 "2018-03-08T19:31:56Z")

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> [@Mcat12](#):
>
> (This is fixed in the next generation of web for graphs which might need more colors than the theme gives).

Here is the relevant section of code (ignore the fact that it's the forward destinations over time):  
[https://github.com/pi-hole/web/blob/3790ecaabc2261ceecd672907ebca7dd4db630fc/src/components/ForwardDestOverTime.js#L106-L109](https://github.com/pi-hole/web/blob/3790ecaabc2261ceecd672907ebca7dd4db630fc/src/components/ForwardDestOverTime.js#L106-L109)

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<div class="post-metadata">

**Author:** ![system](https://discourse.pi-hole.net/uploads/default/original/3X/7/c/7c8792f649eeb921c5d2b4c41564ffa873d9a2b8.png) [@system](https://discourse.pi-hole.net/u/system)\
**Post date:** [March 29, 2018, 7:32pm UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/11 "2018-03-29T19:32:02Z")

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This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.

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<div class="post-metadata">

**Author:** ![Mcat12](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/mcat12/32/20_2.png) [@Mcat12](https://discourse.pi-hole.net/u/Mcat12)\
**Post date:** [February 1, 2020, 10:30pm UTC](https://discourse.pi-hole.net/t/query-log-keeps-processing/7385/12 "2020-02-01T22:30:20Z")

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