# Queries from phone are not blocked

**URL:** https://discourse.pi-hole.net/t/queries-from-phone-are-not-blocked/46683
**Category:** Help
**Created:** [April 30, 2021, 1:13pm UTC](https://discourse.pi-hole.net/t/queries-from-phone-are-not-blocked/46683 "2021-04-30T13:13:53Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![bavo](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/b/7ba0ec/32.png) [@bavo](https://discourse.pi-hole.net/u/bavo)
#### Post date: [April 30, 2021, 1:13pm UTC](https://discourse.pi-hole.net/t/queries-from-phone-are-not-blocked/46683/1 "2021-04-30T13:13:53Z")

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### Problem

Blacklisted queries like "flurry.com" are blocked if they are requested from my computer/laptop, but not blocked when coming from connected mobile devices.  
So basically, queries are handled differently depending on the device being used.

### Expected Behaviour

I want "flurry.com" and all other blacklisted queries to be blocked for my phones as well.

### Components

- Windows 10 on all computers, I do not believe the hardware specs to be relevant in this case.
- Huaweii P20 Pro (the device's queries show up in pi.hole/admin, but are not blocked)
- Router is an Archer C50 (TP-link).

### Things I've tried

As adviced, I have tried finding a relevant issue and thus tried the following:

- Turned off Private DNS on mobile
- Put both DNS fields to point to raspberry.
- Setting it to router does not redirect traffic to pihole for some reason
- Went to icanhazip.com, which returned: 46.212.44.84
- Looked at [Mobile devices ads blocking](https://discourse.pi-hole.net/t/mobile-devices-ads-blocking/41611)

Some pictures for insight:

 ![dns_router](https://discourse.pi-hole.net/uploads/default/original/3X/d/7/d78141cde314a39174e42fb3044f158b938a7bdf.png)  
 ![ipv6](https://discourse.pi-hole.net/uploads/default/original/3X/6/1/6132b3472b3c80da58ab0d66067d0b917491d40c.png)  
 ![Screenshot_1](https://discourse.pi-hole.net/uploads/default/original/3X/8/5/85a25d3b82d531ed1b52897db3c8a92a23e669c3.png)

### Debug Token:

[fmpygygoq7](https://tricorder.pi-hole.net/fmpygygoq7)

### Comment

If this reminds you of any other issue, then I would glady check it out as I haven't been able to find such issues myself.

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### Author: ![jfb](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/jfb/32/4332_2.png) [@jfb](https://discourse.pi-hole.net/u/jfb)
#### Post date: [April 30, 2021, 1:24pm UTC](https://discourse.pi-hole.net/t/queries-from-phone-are-not-blocked/46683/2 "2021-04-30T13:24:50Z")

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You have two phones assigned to management group 1 (phones), but you have no blocking assigned to that group.

> **[Redirecting...](https://docs.pi-hole.net/database/gravity/groups/)**

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### Author: ![bavo](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/b/7ba0ec/32.png) [@bavo](https://discourse.pi-hole.net/u/bavo)
#### Post date: [April 30, 2021, 2:12pm UTC](https://discourse.pi-hole.net/t/queries-from-phone-are-not-blocked/46683/3 "2021-04-30T14:12:49Z")

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I quickly looked at the groups and clients section in pi.hole/admin:

 ![groups](https://discourse.pi-hole.net/uploads/default/original/3X/b/1/b1688c8bce765638505f0c5e797fff5fef586f14.png)  
 ![user groups had no action specified](https://discourse.pi-hole.net/uploads/default/original/3X/a/c/aca21e5d081ffc8a6e3e0a8bc0f396765cce9af9.png)

Since the default already has blocking enabled, I simply switched the two devices to "default"(previousely assigned "Phones"), and now everything works like a charm.  
This solved my problem and this issue can thus be closed.

I'll have a closer look on how to properly setup groups in pihole, as for now, I would want to thank you a hundred-fold for your time \<3

Thanks for your time!

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### Author: ![system](https://discourse.pi-hole.net/uploads/default/original/3X/7/c/7c8792f649eeb921c5d2b4c41564ffa873d9a2b8.png) [@system](https://discourse.pi-hole.net/u/system)
#### Post date: [May 21, 2021, 2:13pm UTC](https://discourse.pi-hole.net/t/queries-from-phone-are-not-blocked/46683/4 "2021-05-21T14:13:45Z")

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