Please follow the below template, it will help us to help you!
Expected Behaviour:
PiHole is able to update itself, get blacklists/whitelists/etc. Instead, it is unable to resolve any DNS requests.
Actual Behaviour:
Can ping 8.8.8.8. Cannot ping google.com or GitHub, etc.
Debug Token:
I can't send the debug token, but I have generated a debug log in the web interface. If there's someone I can send it to (or I can upload it here). From looking at the results, dnsmasq is inactive. I've tried to get it to run, but no dice…
This process collects information from your Pi-hole, and optionally uploads it to a unique and random directory on tricorder.pi-hole.net.
The intent of this script is to allow users to self-diagnose their installations. This is accomplished by running tests against our software and providing the user with links to FAQ articles when a problem is detected. Since we are a small team and Pi-hole has been growing steadily, it is our hope that this will help us spend more time on development.
NOTE: All log files auto-delete after 48 hours and ONLY the Pi-hole developers can access your data via the given token. We have taken these extra steps to secure your data and will work to further reduce any personal information gathered.
*** [ INITIALIZING ]
[i] 2019-05-02:03:38:47 debug log has been initialized.
*** [ INITIALIZING ] Sourcing setup variables
[i] Sourcing /etc/pihole/setupVars.conf...
*** [ DIAGNOSING ]: Core version
[i] Core: v4.0 (https://discourse.pi-hole.net/t/how-do-i-update-pi-hole/249)
[i] Branch: master
[i] Commit: v4.0-0-gddbdb51
*** [ DIAGNOSING ]: Web version
[i] Web: v4.0 (https://discourse.pi-hole.net/t/how-do-i-update-pi-hole/249)
[i] Branch: master
[i] Commit: v4.0-0-gaf8c926
*** [ DIAGNOSING ]: FTL version
[✓] FTL: v4.2.3 (https://discourse.pi-hole.net/t/how-do-i-update-pi-hole/249)
*** [ DIAGNOSING ]: dnsmasq version
[i] 340:
*** [ DIAGNOSING ]: lighttpd version
[i] 1.4.45
*** [ DIAGNOSING ]: php version
[i] 7.0.30
*** [ DIAGNOSING ]: Operating system
[✓] Raspbian GNU/Linux 9 (stretch)
*** [ DIAGNOSING ]: SELinux
[i] SELinux not detected
*** [ DIAGNOSING ]: Processor
[✓] armv7l
*** [ DIAGNOSING ]: Networking
[✓] IPv4 address(es) bound to the eth0 interface:
192.168.0.19/24 matches the IP found in /etc/pihole/setupVars.conf
[✓] IPv6 address(es) bound to the eth0 interface:
2601:646:3:d40:c71f:ddd9:52fc:3016 matches the IP found in /etc/pihole/setupVars.conf
fe80::4029:ad3d:ab3f:a318 does not match the IP found in /etc/pihole/setupVars.conf (https://discourse.pi-hole.net/t/use-ipv6-ula-addresses-for-pi-hole/2127)
^ Please note that you may have more than one IP address listed.
As long as one of them is green, and it matches what is in /etc/pihole/setupVars.conf, there is no need for concern.
The link to the FAQ is for an issue that sometimes occurs when the IPv6 address changes, which is why we check for it.
[i] Default IPv4 gateway: 192.168.0.1
* Pinging 192.168.0.1...
[✓] Gateway responded.
[i] Default IPv6 gateway: fe80::ce40:d0ff:fe25:2ac2
* Pinging fe80::ce40:d0ff:fe25:2ac2...
[✓] Gateway responded.
*** [ DIAGNOSING ]: Ports in use
*:22 sshd (IPv4)
*:22 sshd (IPv6)
*:80 lighttpd (IPv4)
*:80 lighttpd (IPv6)
*:53 pihole-FTL (IPv4)
*:53 pihole-FTL (IPv6)
127.0.0.1:4711 pihole-FTL (IPv4)
[::1]:4711 pihole-FTL (IPv6)
*** [ DIAGNOSING ]: Name resolution (IPv4) using a random blocked domain and a known ad-serving domain
[✗] Failed to resolve via localhost (127.0.0.1)
[✗] Failed to resolve via Pi-hole (192.168.0.19)
[✗] Failed to resolve doubleclick.com via a remote, public DNS server (8.8.8.8)
*** [ DIAGNOSING ]: Name resolution (IPv6) using a random blocked domain and a known ad-serving domain
[✗] Failed to resolve via localhost (::1)
[✗] Failed to resolve via Pi-hole (2601:646:3:d40:c71f:ddd9:52fc:3016)
[✗] Failed to resolve doubleclick.com via a remote, public DNS server (2001:4860:4860::8888)
*** [ DIAGNOSING ]: Pi-hole processes
[✗] dnsmasq daemon is inactive
[✓] lighttpd daemon is active
[✓] pihole-FTL daemon is active
*** [ DIAGNOSING ]: Setup variables
PIHOLE_INTERFACE=eth0
IPV4_ADDRESS=192.168.0.19/24
IPV6_ADDRESS=2601:646:3:d40:c71f:ddd9:52fc:3016
QUERY_LOGGING=true
INSTALL_WEB_SERVER=true
INSTALL_WEB_INTERFACE=true
LIGHTTPD_ENABLED=true
PIHOLE_DNS_1=1.1.1.1
PIHOLE_DNS_2=1.0.0.1
PIHOLE_DNS_3=2606:4700:4700::1111
PIHOLE_DNS_4=2606:4700:4700::1001
DNS_FQDN_REQUIRED=false
DNS_BOGUS_PRIV=false
DNSSEC=true
CONDITIONAL_FORWARDING=false
DNSMASQ_LISTENING=local
*** [ DIAGNOSING ]: Dashboard and block page
[✗] Block page X-Header: X-Header does not match or could not be retrieved.
HTTP/1.1 200 OK
Content-type: text/html; charset=UTF-8
Date: Thu, 02 May 2019 03:41:59 GMT
Server: lighttpd/1.4.45
[✓] Web interface X-Header: X-Pi-hole: The Pi-hole Web interface is working!
*** [ DIAGNOSING ]: Gravity list
-rw-r--r-- 1 root root 0 May 2 02:35 /etc/pihole/gravity.list
-----head of gravity.list------
-----tail of gravity.list------
*** [ DIAGNOSING ]: contents of /etc/pihole
-rw-r--r-- 1 root root 381 May 2 03:31 /etc/pihole/adlists.list
https://raw.githubusercontent.com/StevenBlack/hosts/master/hosts
https://mirror1.malwaredomains.com/files/justdomains
http://sysctl.org/cameleon/hosts
https://zeustracker.abuse.ch/blocklist.php?download=domainblocklist
https://s3.amazonaws.com/lists.disconnect.me/simple_tracking.txt
https://s3.amazonaws.com/lists.disconnect.me/simple_ad.txt
https://hosts-file.net/ad_servers.txt
-rw-r--r-- 1 root root 0 May 2 02:34 /etc/pihole/blacklist.txt
-rw-r--r-- 1 root root 136 May 2 02:35 /etc/pihole/local.list
192.168.0.19 raspberrypi
2601:646:3:d40:c71f:ddd9:52fc:3016 raspberrypi
192.168.0.19 pi.hole
2601:646:3:d40:c71f:ddd9:52fc:3016 pi.hole
-rw-r--r-- 1 root root 234 May 2 03:32 /etc/pihole/logrotate
/var/log/pihole.log {
su root root
daily
copytruncate
rotate 5
compress
delaycompress
notifempty
nomail
}
/var/log/pihole-FTL.log {
su root root
weekly
copytruncate
rotate 3
compress
delaycompress
notifempty
nomail
}
-rw-r--r-- 1 root root 37 May 2 02:35 /etc/pihole/whitelist.txt
github.com
raw.githubusercontent.com
*** [ DIAGNOSING ]: contents of /etc/dnsmasq.d
-rw-r--r-- 1 root root 1533 May 2 03:32 /etc/dnsmasq.d/01-pihole.conf
addn-hosts=/etc/pihole/gravity.list
addn-hosts=/etc/pihole/black.list
addn-hosts=/etc/pihole/local.list
domain-needed
localise-queries
bogus-priv
no-resolv
server=1.1.1.1
server=1.0.0.1
interface=eth0
cache-size=10000
log-queries=extra
log-facility=/var/log/pihole.log
local-ttl=2
log-async
*** [ DIAGNOSING ]: contents of /etc/lighttpd
-rw-r--r-- 1 root root 3027 May 2 03:32 /etc/lighttpd/lighttpd.conf
server.modules = (
"mod_access",
"mod_accesslog",
"mod_auth",
"mod_expire",
"mod_compress",
"mod_redirect",
"mod_setenv",
"mod_rewrite"
)
server.document-root = "/var/www/html"
server.error-handler-404 = "pihole/index.php"
server.upload-dirs = ( "/var/cache/lighttpd/uploads" )
server.errorlog = "/var/log/lighttpd/error.log"
server.pid-file = "/var/run/lighttpd.pid"
server.username = "www-data"
server.groupname = "www-data"
server.port = 80
accesslog.filename = "/var/log/lighttpd/access.log"
accesslog.format = "%{%s}t|%V|%r|%s|%b"
index-file.names = ( "index.php", "index.html", "index.lighttpd.html" )
url.access-deny = ( "~", ".inc", ".md", ".yml", ".ini" )
static-file.exclude-extensions = ( ".php", ".pl", ".fcgi" )
compress.cache-dir = "/var/cache/lighttpd/compress/"
compress.filetype = ( "application/javascript", "text/css", "text/html", "text/plain" )
include_shell "/usr/share/lighttpd/use-ipv6.pl " + server.port
include_shell "/usr/share/lighttpd/create-mime.assign.pl"
include_shell "find /etc/lighttpd/conf-enabled -name '*.conf' -a ! -name 'letsencrypt.conf' -printf 'include \"%p\"
' 2>/dev/null"
$HTTP["url"] =~ "^/admin/" {
setenv.add-response-header = (
"X-Pi-hole" => "The Pi-hole Web interface is working!",
"X-Frame-Options" => "DENY"
)
$HTTP["url"] =~ ".ttf$" {
setenv.add-response-header = ( "Access-Control-Allow-Origin" => "*" )
}
}
$HTTP["url"] =~ "^/admin/\.(.*)" {
url.access-deny = ("")
}
include_shell "cat external.conf 2>/dev/null"
*** [ DIAGNOSING ]: contents of /etc/cron.d
-rw-r--r-- 1 root root 1495 May 2 03:32 /etc/cron.d/pihole
23 4 * * 7 root PATH="$PATH:/usr/local/bin/" pihole updateGravity
00 00 * * * root PATH="$PATH:/usr/local/bin/" pihole flush once quiet
@reboot root /usr/sbin/logrotate /etc/pihole/logrotate
*/10 * * * * root PATH="$PATH:/usr/local/bin/" pihole updatechecker local
3 12 * * * root PATH="$PATH:/usr/local/bin/" pihole updatechecker remote
@reboot root PATH="$PATH:/usr/local/bin/" pihole updatechecker remote reboot
*** [ DIAGNOSING ]: contents of /var/log/lighttpd
-rw-r--r-- 1 www-data www-data 8519 May 2 03:26 /var/log/lighttpd/error.log
2018-08-15 22:12:39: (log.c.217) server started
2018-08-15 22:13:51: (server.c.1828) server stopped by UID = 0 PID = 1
2018-08-15 22:13:51: (log.c.217) server started
2018-08-15 22:13:51: (server.c.1295) WARNING: unknown config-key: alias.url (ignored)
2018-08-15 22:19:26: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:19:26: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:19:36: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:19:46: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:19:56: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:20:07: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:20:31: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:21:13: (server.c.1828) server stopped by UID = 0 PID = 1
2018-08-15 22:21:14: (log.c.217) server started
2018-08-15 22:21:14: (server.c.1295) WARNING: unknown config-key: alias.url (ignored)
2018-08-15 22:21:17: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:21:28: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:21:39: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:21:50: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:22:00: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:22:06: (server.c.1828) server stopped by UID = 0 PID = 1
2018-08-15 22:22:07: (log.c.217) server started
2018-08-15 22:22:07: (server.c.1295) WARNING: unknown config-key: alias.url (ignored)
2018-08-15 22:22:11: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:22:22: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
2018-08-15 22:22:33: (mod_fastcgi.c.2543) FastCGI-stderr: PHP Warning: file_get_contents(/var/run/pihole-FTL.port): failed to open stream: No such file or directory in /var/www/html/admin/scripts/pi-hole/php/FTL.php on line 14
*** [ DIAGNOSING ]: contents of /var/log
-rw-r--r-- 1 pihole pihole 1120 May 2 03:41 /var/log/pihole-FTL.log
-----head of pihole-FTL.log------
[2019-05-02 03:26:37.565 763] Resizing "/FTL-queries" from 27754496 to 27983872
[2019-05-02 03:27:49.468 763] Resizing "/FTL-queries" from 27983872 to 28213248
[2019-05-02 03:29:00.601 763] Resizing "/FTL-queries" from 28213248 to 28442624
[2019-05-02 03:30:15.502 763] Resizing "/FTL-queries" from 28442624 to 28672000
[2019-05-02 03:31:26.022 763] Resizing "/FTL-queries" from 28672000 to 28901376
[2019-05-02 03:32:37.023 763] Resizing "/FTL-queries" from 28901376 to 29130752
[2019-05-02 03:33:43.107 763] Resizing "/FTL-queries" from 29130752 to 29360128
[2019-05-02 03:34:55.075 763] Resizing "/FTL-queries" from 29360128 to 29589504
[2019-05-02 03:36:06.890 763] Resizing "/FTL-queries" from 29589504 to 29818880
[2019-05-02 03:37:18.063 763] Resizing "/FTL-queries" from 29818880 to 30048256
[2019-05-02 03:38:25.449 763] Resizing "/FTL-queries" from 30048256 to 30277632
[2019-05-02 03:39:37.206 763] Resizing "/FTL-queries" from 30277632 to 30507008
[2019-05-02 03:40:48.794 763] Resizing "/FTL-queries" from 30507008 to 30736384
[2019-05-02 03:41:58.569 763] Resizing "/FTL-queries" from 30736384 to 30965760
-----tail of pihole-FTL.log------
[2019-05-02 03:26:37.565 763] Resizing "/FTL-queries" from 27754496 to 27983872
[2019-05-02 03:27:49.468 763] Resizing "/FTL-queries" from 27983872 to 28213248
[2019-05-02 03:29:00.601 763] Resizing "/FTL-queries" from 28213248 to 28442624
[2019-05-02 03:30:15.502 763] Resizing "/FTL-queries" from 28442624 to 28672000
[2019-05-02 03:31:26.022 763] Resizing "/FTL-queries" from 28672000 to 28901376
[2019-05-02 03:32:37.023 763] Resizing "/FTL-queries" from 28901376 to 29130752
[2019-05-02 03:33:43.107 763] Resizing "/FTL-queries" from 29130752 to 29360128
[2019-05-02 03:34:55.075 763] Resizing "/FTL-queries" from 29360128 to 29589504
[2019-05-02 03:36:06.890 763] Resizing "/FTL-queries" from 29589504 to 29818880
[2019-05-02 03:37:18.063 763] Resizing "/FTL-queries" from 29818880 to 30048256
[2019-05-02 03:38:25.449 763] Resizing "/FTL-queries" from 30048256 to 30277632
[2019-05-02 03:39:37.206 763] Resizing "/FTL-queries" from 30277632 to 30507008
[2019-05-02 03:40:48.794 763] Resizing "/FTL-queries" from 30507008 to 30736384
[2019-05-02 03:41:58.569 763] Resizing "/FTL-queries" from 30736384 to 30965760
*** [ DIAGNOSING ]: Locale
LANG=
*** [ DIAGNOSING ]: Pi-hole log
-rw-r--r-- 1 pihole pihole 15959915 May 2 03:42 /var/log/pihole.log
-----head of pihole.log------
May 2 03:26:36 dnsmasq[763]: 101 192.168.0.1/40334 query[A] 2.debian.pool.ntp.org from 192.168.0.1
May 2 03:26:36 dnsmasq[763]: 101 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.0.0.1
May 2 03:26:36 dnsmasq[763]: 101 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.1.1.1
May 2 03:26:36 dnsmasq[763]: 102 192.168.0.1/40334 query[AAAA] 2.debian.pool.ntp.org from 192.168.0.1
May 2 03:26:36 dnsmasq[763]: 102 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.0.0.1
May 2 03:26:36 dnsmasq[763]: 102 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.1.1.1
May 2 03:26:36 dnsmasq[763]: 103 192.168.0.1/40334 query[AAAA] 2.debian.pool.ntp.org from 192.168.0.1
May 2 03:26:36 dnsmasq[763]: 103 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.0.0.1
May 2 03:26:36 dnsmasq[763]: 103 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.1.1.1
May 2 03:26:36 dnsmasq[763]: 104 192.168.0.1/40334 query[AAAA] 2.debian.pool.ntp.org from 192.168.0.1
May 2 03:26:36 dnsmasq[763]: 104 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.0.0.1
May 2 03:26:36 dnsmasq[763]: 104 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.1.1.1
May 2 03:26:36 dnsmasq[763]: 105 192.168.0.1/40334 query[AAAA] 2.debian.pool.ntp.org from 192.168.0.1
May 2 03:26:36 dnsmasq[763]: 105 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.0.0.1
May 2 03:26:36 dnsmasq[763]: 105 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.1.1.1
May 2 03:26:36 dnsmasq[763]: 106 192.168.0.1/40334 query[A] 2.debian.pool.ntp.org from 192.168.0.1
May 2 03:26:36 dnsmasq[763]: 106 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.0.0.1
May 2 03:26:36 dnsmasq[763]: 106 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.1.1.1
May 2 03:26:36 dnsmasq[763]: 107 192.168.0.1/40334 query[A] 2.debian.pool.ntp.org from 192.168.0.1
May 2 03:26:36 dnsmasq[763]: 107 192.168.0.1/40334 forwarded 2.debian.pool.ntp.org to 1.0.0.1
