# Pihole block websites that are whitelisted.does not allow aps to work

**URL:** <https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406>\
**Category:** Community Help\
**Created:** [February 15, 2021, 7:21pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406 "2021-02-15T19:21:27Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![jsteel09](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/j/65b543/32.png) [@jsteel09](https://discourse.pi-hole.net/u/jsteel09)\
**Post date:** [February 15, 2021, 7:21pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/1 "2021-02-15T19:21:28Z")

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**The issue I am facing:**  
I am unable to connect to websites that are whitelisted in my pi-hole. upon reviewing developer inspector (F12) network tab I see a of NS\_Binding\_aborted. this happens on my child's school learning program which breaks the app. this behavior is also on google, twitch, getepic, and google.  
The twitch app and website stream do not load unless i am behind a vpn but i do not see a blocked site in pi-hole -t. again the error is a NS\_BINDING\_ABORTED but nothing in the block list.  
a vpn client for child's school global protect will not connect behind a pi-hole. when on a 4g connection or with pi-holes turned off and DNS router to 8.8.8.8 it will work. I just do not understand why nothing shows up in the log as blocked..  
i have noticed many websites with CORS errors as well - not sure if this is related.  
the problems go away when i turn on my VPN (mullvad)  
during a typical day, working from home, google will stop responding to search requests and then after a few moments either time our or say the HTTPS version of the site cannot be found.. when i click on go to HTTP version it works but the actual link in the URL bar still says HTTPS

**Details about my system:**  
running on a R Pi4 actual hardware and on an Ubuntu VM  
both machines are running over Ethernet connections.  
various clients that are requesting DNS include, win 10, Ubuntu, android tablet and phone, apple tablet and phone, surface pro.

**What I have changed since installing Pi-hole:**  
i have added the iptables rule suggestions found here:

> **[Firewall Configuration - Pi-hole documentation](https://docs.pi-hole.net/guides/vpn/openvpn/firewall/)**

i have removed all block lists except the one that is installed stock  
I run unbound on these devices  
within the pihole-FTL.conf file i have added  
AAAA\_QUERY\_ANALYSIS=YES  
BLOCKINGMODE=NULL  
PRIVACYLEVEL=0  
under setting in web gui -\> DNS tab  
custom ip for unbound 127.0.0.1#5335  
listening on all interfaces - should that just be eth0?  
_advanced_  
checked never forward non FQDNs  
uncheck never forward reverse lookups  
unchecck DNSSEC  
isp does not provide ipv6 and i have tried running pihole -r with ipv6 on and off. no change...  
i have whitelisted many sites i am sure i do not need but this has been a struggle

debug tokens - please diagnose the r pi 4 as its primary  
RPI4 token:  
[https://tricorder.pi-hole.net/4l5svwsusi](https://tricorder.pi-hole.net/4l5svwsusi)

Ubuntu 20.04 token:  
[https://tricorder.pi-hole.net/651piz80fr](https://tricorder.pi-hole.net/651piz80fr)

the objective would be to get this functional again, i love this project and what i means for the end user. i have previous donated when i was able to due to how good this is for people - thank you for your work!

Any and all advice and help would be greatly appreciated.

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**Author:** ![jfb](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/jfb/32/4332_2.png) [@jfb](https://discourse.pi-hole.net/u/jfb)\
**Post date:** [February 15, 2021, 7:49pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/2 "2021-02-15T19:49:20Z")

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> **[NS\_Binding\_aborted at DuckDuckGo](https://duckduckgo.com/?q=NS_Binding_aborted&t=osx&ia=web)**
>
> DuckDuckGo. Privacy, Simplified.

Both debug logs are normal.

Use these tools to help determine what may be blocked that is interfering with the content:

> [@How do I determine what domain an ad is coming from?](https://discourse.pi-hole.net/t/how-do-i-determine-what-domain-an-ad-is-coming-from/1522):
>
> Block ads or fix broken sites This FAQ is written in the context of finding out how to block an ad that isn't blocked automatically, but the same steps can be used to troubleshoot issues with sites that don't function properly. An example is that sometimes certain payment gateways try to collect metrics on the sale, but these domains are blocked by Pi-hole, so the payment cannot be processed. Also, some links send you through several referrers and if one of them is blocked, you may land on a b…

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**Author:** ![jsteel09](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/j/65b543/32.png) [@jsteel09](https://discourse.pi-hole.net/u/jsteel09)\
**Post date:** [February 15, 2021, 9:12pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/3 "2021-02-15T21:12:34Z")

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Thanks for the very fast response but I have tried the suggestions on that post... Should have linked in op. Is there anything else you can suggest?  
Thanks

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**Author:** ![jsteel09](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/j/65b543/32.png) [@jsteel09](https://discourse.pi-hole.net/u/jsteel09)\
**Post date:** [February 17, 2021, 2:16pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/4 "2021-02-17T14:16:09Z")

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Bumping this.

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**Author:** ![jfb](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/jfb/32/4332_2.png) [@jfb](https://discourse.pi-hole.net/u/jfb)\
**Post date:** [February 17, 2021, 5:36pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/5 "2021-02-17T17:36:54Z")

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I have no additional suggestions. I would address the NS\_Binding... issue and I expect that will resolve the problem.

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**Author:** ![jsteel09](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/j/65b543/32.png) [@jsteel09](https://discourse.pi-hole.net/u/jsteel09)\
**Post date:** [February 17, 2021, 5:52pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/6 "2021-02-17T17:52:47Z")

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Can I assume that help is beyond the scope of this forum? Could My ISP be part of the problem - comcast?

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**Author:** ![jfb](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/jfb/32/4332_2.png) [@jfb](https://discourse.pi-hole.net/u/jfb)\
**Post date:** [February 17, 2021, 6:52pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/7 "2021-02-17T18:52:19Z")

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> [@jsteel09](#):
>
> Can I assume that help is beyond the scope of this forum?

Most likely. We may have users who know a potential solution, but that's an off chance.

I don't know if the ISP can be part of the problem. You may need to do a bit of internet research on this particular error.

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**Author:** ![jsteel09](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/j/65b543/32.png) [@jsteel09](https://discourse.pi-hole.net/u/jsteel09)\
**Post date:** [February 17, 2021, 7:58pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/8 "2021-02-17T19:58:54Z")

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I can certainly keep digging. Would you be able to ask this user for their input?  
Thanks again

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**Author:** ![jsteel09](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/j/65b543/32.png) [@jsteel09](https://discourse.pi-hole.net/u/jsteel09)\
**Post date:** [February 20, 2021, 7:21am UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/9 "2021-02-20T07:21:13Z")

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Upon further observation and investigation I have found that fonts.googleapis.com is not reachable on any device and breaks many websites.

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**Author:** ![jfb](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/jfb/32/4332_2.png) [@jfb](https://discourse.pi-hole.net/u/jfb)\
**Post date:** [February 20, 2021, 4:06pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/10 "2021-02-20T16:06:06Z")

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This is not a domain that appears on many blocklists (not on the Pi-hole default list, for example).

You can whitelist the domain, and this will prevent it from being blocked by any blocklist.

But, of more interest, let's see why this domain is being blocked. From the Pi terminal, please post the outputs of the following commands:

`pihole -q -exact fonts.googleapis.com`

`sqlite3 /etc/pihole/gravity.db "SELECT address FROM adlist"`

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**Author:** ![jsteel09](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/j/65b543/32.png) [@jsteel09](https://discourse.pi-hole.net/u/jsteel09)\
**Post date:** [February 20, 2021, 10:53pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/11 "2021-02-20T22:53:28Z")

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i have had it whitelisted for a while but from time to time, not sure why, but that will cause the death a multitude of websites for 10mins to 3 hours. I have no idea why it happens.  
Please advise on what else you need and thank you. at this time only the default ad list is being used due to the problems i have been having.

 ![image](https://discourse.pi-hole.net/uploads/default/original/3X/a/a/aa3e350e1575ff019d14f0d7b8c8602228619e0d.png)

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**Author:** ![jfb](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/jfb/32/4332_2.png) [@jfb](https://discourse.pi-hole.net/u/jfb)\
**Post date:** [February 21, 2021, 2:51am UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/12 "2021-02-21T02:51:54Z")

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> [@jsteel09](#):
>
> not sure why, but that will cause the death a multitude of websites for 10mins to 3 hours.

I'm not following you here. Something that is not blocked is interfering with web content?

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**Author:** ![jsteel09](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/j/65b543/32.png) [@jsteel09](https://discourse.pi-hole.net/u/jsteel09)\
**Post date:** [February 25, 2021, 4:36am UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/13 "2021-02-25T04:36:34Z")

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Sorry for the delayed response.  
I suppose so, though i am not 100% certain. These events have been happening for a while now. Other websites that will not load while behind pihole include:

1. twitch.tv - when it does load the browser forces me to an HTTP connection?
2. google play store updates on mobile devices
3. google based apps, youtube, play store
4. google.com - intermittently when the problem arises it says HTTPS is not available and requires me to go to a HTTP version
5. apple app store updates
6. mobile device connectivity check issues, our mobile devices will periodically report " no internet available" then goes back to normal sometime later.
7. i.redd.it does not consistently load on pc or mobile platforms

I have all the required sites unblocked per the mega thread: [Commonly Whitelisted Domains](https://discourse.pi-hole.net/t/commonly-whitelisted-domains/212)  
the difficult problem is that the sites getting an NS\_Binding error do not happen consistently, could this be caused by using a recursive DNS like unbound?

Moreover, i have notcied strange behavior from the pihole -t it will continually run show this. most of those IPs in the 192.168.X.X are not even used:

 ![image](https://discourse.pi-hole.net/uploads/default/original/3X/d/e/de4d9d3e4edae8ac70627dc70186a8fc0b9e8af7.png)

Again thank you for any and all advice!

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<div class="post-metadata">

**Author:** ![jsteel09](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/j/65b543/32.png) [@jsteel09](https://discourse.pi-hole.net/u/jsteel09)\
**Post date:** [March 12, 2021, 8:45pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/14 "2021-03-12T20:45:21Z")

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I want to add that within the above configuration I am not no longer able to access plex.tv, gmail, or monoprice.com. I have not changed anything. Any advice is always welcome.

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**Author:** ![system](https://discourse.pi-hole.net/uploads/default/original/3X/7/c/7c8792f649eeb921c5d2b4c41564ffa873d9a2b8.png) [@system](https://discourse.pi-hole.net/u/system)\
**Post date:** [April 2, 2021, 8:45pm UTC](https://discourse.pi-hole.net/t/pihole-block-websites-that-are-whitelisted-does-not-allow-aps-to-work/44406/15 "2021-04-02T20:45:43Z")

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