# List blocked queries action buttons are missing

**URL:** <https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341>\
**Category:** Help\
**Created:** [October 5, 2023, 5:49pm UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341 "2023-10-05T17:49:10Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![mikede78](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/m/7ea924/32.png) [@mikede78](https://discourse.pi-hole.net/u/mikede78)\
**Post date:** [October 5, 2023, 5:49pm UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/1 "2023-10-05T17:49:10Z")

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## Expected Behaviour:

When I click on Dashboard - Queries Blocked - List blocked queries, the action column has buttons to white list. I'm running Pihole on Ubuntu proxmox VM.

## Actual Behaviour:

When I click Dashboard - Queries Blocked - List blocked queries, the action column is missing the buttons to white list.

## Debug Token:

[https://tricorder.pi-hole.net/rgz8TK5Y/](https://tricorder.pi-hole.net/rgz8TK5Y/)

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<div class="post-metadata">

**Author:** ![jfb](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/jfb/32/4332_2.png) [@jfb](https://discourse.pi-hole.net/u/jfb)\
**Post date:** [October 5, 2023, 6:54pm UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/2 "2023-10-05T18:54:32Z")

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Please post some screen captures that show what you are seeing. Include the side menu bar so we'll know which tab is active.

In this forum, you can paste images directly into a reply.

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<div class="post-metadata">

**Author:** ![rdwebdesign](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/rdwebdesign/32/51363_2.png) [@rdwebdesign](https://discourse.pi-hole.net/u/rdwebdesign)\
**Post date:** [October 5, 2023, 11:21pm UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/3 "2023-10-05T23:21:39Z")

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Do you see a scroll bar at the bottom of the table?

_Like this:_  
 ![scroll](https://discourse.pi-hole.net/uploads/default/original/3X/7/3/73bfcd0398bb9173b631814002d57e92c5a0bfb9.gif)

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<div class="post-metadata">

**Author:** ![mikede78](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/m/7ea924/32.png) [@mikede78](https://discourse.pi-hole.net/u/mikede78)\
**Post date:** [October 6, 2023, 1:41pm UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/4 "2023-10-06T13:41:40Z")

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The screen shot I sent shows the issue.

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<div class="post-metadata">

**Author:** ![jfb](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/jfb/32/4332_2.png) [@jfb](https://discourse.pi-hole.net/u/jfb)\
**Post date:** [October 6, 2023, 3:19pm UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/5 "2023-10-06T15:19:37Z")

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As far as I can see in this thread, you have posted no screen shot(s).

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<div class="post-metadata">

**Author:** ![mikede78](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/m/7ea924/32.png) [@mikede78](https://discourse.pi-hole.net/u/mikede78)\
**Post date:** [October 6, 2023, 3:47pm UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/6 "2023-10-06T15:47:48Z")

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![pihole](https://discourse.pi-hole.net/uploads/default/original/3X/b/9/b9b7886eda4014a4cd5225c2ba0f905347489aa5.jpeg)

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<div class="post-metadata">

**Author:** ![mikede78](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/m/7ea924/32.png) [@mikede78](https://discourse.pi-hole.net/u/mikede78)\
**Post date:** [October 6, 2023, 3:48pm UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/7 "2023-10-06T15:48:16Z")

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I updated the thread with the screen shot, again sorry about that. thanks

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<div class="post-metadata">

**Author:** ![rdwebdesign](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/rdwebdesign/32/51363_2.png) [@rdwebdesign](https://discourse.pi-hole.net/u/rdwebdesign)\
**Post date:** [October 6, 2023, 6:31pm UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/8 "2023-10-06T18:31:35Z")

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~~Do you see any error messages in browser devtools?~~

~~_In most browsers, pressing F12 opens the devtools. Then select the "Console" tab._~~

~~Also, do you see the same behavior using a different browser or a different device?~~

**EDIT:**

This is expected.

The queries you are seeing were blocked by the upstream DNS (EXTERNAL). Pi-hole can't whitelist them, so the button is not shown.

[https://github.com/pi-hole/AdminLTE/blob/41682f17b72d3fb83837a7a08fa68b3e37cd35b7/scripts/pi-hole/js/queries.js#L167](https://github.com/pi-hole/AdminLTE/blob/41682f17b72d3fb83837a7a08fa68b3e37cd35b7/scripts/pi-hole/js/queries.js#L167)

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<div class="post-metadata">

**Author:** ![mikede78](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/m/7ea924/32.png) [@mikede78](https://discourse.pi-hole.net/u/mikede78)\
**Post date:** [October 6, 2023, 6:40pm UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/9 "2023-10-06T18:40:07Z")

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Thank you for your help!

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<div class="post-metadata">

**Author:** ![mikede78](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/m/7ea924/32.png) [@mikede78](https://discourse.pi-hole.net/u/mikede78)\
**Post date:** [October 6, 2023, 8:19pm UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/10 "2023-10-06T20:19:16Z")

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Any sites you know that I can test? I tried going to random sites to see if its blocking anything, I want to see if the button appears.

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<div class="post-metadata">

**Author:** ![rdwebdesign](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/rdwebdesign/32/51363_2.png) [@rdwebdesign](https://discourse.pi-hole.net/u/rdwebdesign)\
**Post date:** [October 7, 2023, 12:07am UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/11 "2023-10-07T00:07:14Z")

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There are many web sites with ads.

Using the default list, accessing `google.com` will block `adservice.google.com`.  
 ![image](https://discourse-cdn.pi-hole.net/uploads/default/optimized/3X/0/8/08c3f3cde892b3705177c7763c46d523138960a8_2_517x21.png)

CNN is also usually full of ads.

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<div class="post-metadata">

**Author:** ![mikede78](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/m/7ea924/32.png) [@mikede78](https://discourse.pi-hole.net/u/mikede78)\
**Post date:** [October 8, 2023, 12:54am UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/12 "2023-10-08T00:54:13Z")

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I tried CNN and I see a bunch of stuff blocked but no buttons to white list. I don't think I ever visit that site. not sure if it's working.

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<div class="post-metadata">

**Author:** ![rdwebdesign](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/rdwebdesign/32/51363_2.png) [@rdwebdesign](https://discourse.pi-hole.net/u/rdwebdesign)\
**Post date:** [October 8, 2023, 1:36am UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/13 "2023-10-08T01:36:22Z")

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> I see a bunch of stuff blocked

Which status? `Blocked (external, IP)`?

There are other possible cases you won't see a whitelist button:

`Blocked (external, IP)`,  
`Blocked (external, NULL)`,  
`Blocked (external, NXRA)`,  
`Blocked (database is busy)`,  
`Blocked (special domain)`  
and a few other special cases (retried, query status Unknown, DNSKEY, DS, ...).

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<div class="post-metadata">

**Author:** ![mikede78](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/m/7ea924/32.png) [@mikede78](https://discourse.pi-hole.net/u/mikede78)\
**Post date:** [October 9, 2023, 12:04am UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/14 "2023-10-09T00:04:19Z")

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It says Blocked (external, NULL)

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<div class="post-metadata">

**Author:** ![rdwebdesign](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/rdwebdesign/32/51363_2.png) [@rdwebdesign](https://discourse.pi-hole.net/u/rdwebdesign)\
**Post date:** [October 9, 2023, 12:39am UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/15 "2023-10-09T00:39:03Z")

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Then, there is no button.

As explained before, **external** means the upstream DNS is blocking the query. It's not possible to Pi-hole change that.

If you want to whitelist these domains you need to use a different upstream DNS server.

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<div class="post-metadata">

**Author:** ![mikede78](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/m/7ea924/32.png) [@mikede78](https://discourse.pi-hole.net/u/mikede78)\
**Post date:** [October 9, 2023, 12:51am UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/16 "2023-10-09T00:51:36Z")

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I understand, still odd when I visit a new site it doesn't show any buttons. Thanks for your help. You can resolve the ticket.

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<div class="post-metadata">

**Author:** ![system](https://discourse.pi-hole.net/uploads/default/original/3X/7/c/7c8792f649eeb921c5d2b4c41564ffa873d9a2b8.png) [@system](https://discourse.pi-hole.net/u/system)\
**Post date:** [October 30, 2023, 12:52am UTC](https://discourse.pi-hole.net/t/list-blocked-queries-action-buttons-are-missing/65341/17 "2023-10-30T00:52:21Z")

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