# Donor Dashboard

**URL:** <https://discourse.pi-hole.net/t/donor-dashboard/85166>\
**Category:** Help\
**Created:** [February 24, 2026, 12:45am UTC](https://discourse.pi-hole.net/t/donor-dashboard/85166 "2026-02-24T00:45:45Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Valtora](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/valtora/32/54802_2.png) [@Valtora](https://discourse.pi-hole.net/u/Valtora)\
**Post date:** [February 24, 2026, 12:45am UTC](https://discourse.pi-hole.net/t/donor-dashboard/85166/1 "2026-02-24T00:45:45Z")

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# Donor Dashboard

## Expected Behaviour:

Donor verification email should arrive in user’s inbox after entering a valid email that has been used to make a donation previously.

## Actual Behaviour:

Donor dashboard sometimes shows a success message of email being sent and other times shows a message "Unable to send email. Please try again." and doesn't work.

## Additional Context

I am a quarterly donor to the Pi-Hole project via the stripe integration however I now cannot login to manage my donations. My donor email domain is "@hotmail.com". I have checked spam/junk.

I would say this is more of a donation/customer support issue but I have not been able to reach out in any other way. I would rather manage the subscription instead of being forced to issue a chargeback for future occurrances.

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**Author:** ![nero355](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/nero355/32/54774_2.png) [@nero355](https://discourse.pi-hole.net/u/nero355)\
**Post date:** [February 24, 2026, 1:36pm UTC](https://discourse.pi-hole.net/t/donor-dashboard/85166/3 "2026-02-24T13:36:21Z")

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Contact @DanSchaper : [Unable to Donate](https://discourse.pi-hole.net/t/unable-to-donate/85095) 😉

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**Author:** ![Valtora](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/valtora/32/54802_2.png) [@Valtora](https://discourse.pi-hole.net/u/Valtora)\
**Post date:** [February 25, 2026, 8:13am UTC](https://discourse.pi-hole.net/t/donor-dashboard/85166/4 "2026-02-25T08:13:55Z")

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Thank you, will do.

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**Author:** ![Valtora](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/valtora/32/54802_2.png) [@Valtora](https://discourse.pi-hole.net/u/Valtora)\
**Post date:** [February 25, 2026, 8:22am UTC](https://discourse.pi-hole.net/t/donor-dashboard/85166/5 "2026-02-25T08:22:52Z")

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Forgive me if I'm being blind but I see no way to DM Dan on Discourse. Perhaps I don't have DM priveleges? I've tried reaching out via the adblock@pi-hole.net email for now.

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**Author:** ![nero355](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/nero355/32/54774_2.png) [@nero355](https://discourse.pi-hole.net/u/nero355)\
**Post date:** [February 25, 2026, 11:03pm UTC](https://discourse.pi-hole.net/t/donor-dashboard/85166/6 "2026-02-25T23:03:19Z")

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Maybe we need @rdwebdesign to help you too like he did in [Cancel/change recurring donation - #5 by rdwebdesign](https://discourse.pi-hole.net/t/cancel-change-recurring-donation/85115/5) 🙂

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**Author:** ![rdwebdesign](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/rdwebdesign/32/51363_2.png) [@rdwebdesign](https://discourse.pi-hole.net/u/rdwebdesign)\
**Post date:** [February 25, 2026, 11:07pm UTC](https://discourse.pi-hole.net/t/donor-dashboard/85166/7 "2026-02-25T23:07:21Z")

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I already contacted Dan Schaper.

He said he will take a look, but you will need to wait a little.

You need to understand we all live in different time zones.  
Sometimes one send a message when the other one is sleeping.

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<div class="post-metadata">

**Author:** ![Valtora](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/valtora/32/54802_2.png) [@Valtora](https://discourse.pi-hole.net/u/Valtora)\
**Post date:** [February 26, 2026, 10:19am UTC](https://discourse.pi-hole.net/t/donor-dashboard/85166/8 "2026-02-26T10:19:33Z")

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Thank you guys, Dan has already reached out. Really appreciate the help!

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<div class="post-metadata">

**Author:** ![system](https://discourse.pi-hole.net/uploads/default/original/3X/7/c/7c8792f649eeb921c5d2b4c41564ffa873d9a2b8.png) [@system](https://discourse.pi-hole.net/u/system)\
**Post date:** [March 19, 2026, 10:20am UTC](https://discourse.pi-hole.net/t/donor-dashboard/85166/9 "2026-03-19T10:20:31Z")

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