# DNS service not running

**URL:** <https://discourse.pi-hole.net/t/dns-service-not-running/26488>\
**Category:** Help\
**Created:** [December 31, 2019, 8:51am UTC](https://discourse.pi-hole.net/t/dns-service-not-running/26488 "2019-12-31T08:51:47Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![DL6ER](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/dl6er/32/281_2.png) [@DL6ER](https://discourse.pi-hole.net/u/DL6ER)\
**Post date:** [December 31, 2019, 4:27pm UTC](https://discourse.pi-hole.net/t/dns-service-not-running/26488/2 "2019-12-31T16:27:55Z")

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Looking at your debug log, it seems you don't have a correctly configured gateway.

See

> [@Why is a default gateway important for Pi-hole?](https://discourse.pi-hole.net/t/why-is-a-default-gateway-important-for-pi-hole/3546):
>
> What is a default gateway? The [default gateway](https://www.lifewire.com/what-is-a-default-gateway-817771) is how you able to reach the Internet (or other networks) from your private network. Without a default gateway, you will not be able to download or upload information to the Internet, thus Pi-hole will not work since it cannot send queries to upstream servers. In many home setups, your default gateway will be your wireless router. As part of our [debug process](https://discourse.pi-hole.net/t/the-pihole-command-with-examples/738#debug), we check that the gateway is pingable and that traffic can be routed through it. If y…

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