# Chat panel on site stopped work

**URL:** <https://discourse.pi-hole.net/t/chat-panel-on-site-stopped-work/47417>\
**Category:** General\
**Created:** [June 2, 2021, 12:30pm UTC](https://discourse.pi-hole.net/t/chat-panel-on-site-stopped-work/47417 "2021-06-02T12:30:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nemo1966](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/nemo1966/32/1902_2.png) [@nemo1966](https://discourse.pi-hole.net/u/nemo1966)\
**Post date:** [June 2, 2021, 12:30pm UTC](https://discourse.pi-hole.net/t/chat-panel-on-site-stopped-work/47417/1 "2021-06-02T12:30:27Z")

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A chat/comments panel on a website suddenly stopped working. It's been working for years with pihole enabled.

If i disable pihole it works but I can't seem to find what url needs unblocking.

Any help appreciated

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**Author:** ![jfb](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/jfb/32/4332_2.png) [@jfb](https://discourse.pi-hole.net/u/jfb)\
**Post date:** [June 2, 2021, 12:37pm UTC](https://discourse.pi-hole.net/t/chat-panel-on-site-stopped-work/47417/2 "2021-06-02T12:37:39Z")

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> [@nemo1966](#):
>
> I can't seem to find what url needs unblocking.

Domain, not URL. Pi-hole works at the domain level. These tools can help.

> [@How do I determine what domain an ad is coming from?](https://discourse.pi-hole.net/t/how-do-i-determine-what-domain-an-ad-is-coming-from/1522):
>
> Block ads or fix broken sites This FAQ is written in the context of finding out how to block an ad that isn't blocked automatically, but the same steps can be used to troubleshoot issues with sites that don't function properly. An example is that sometimes certain payment gateways try to collect metrics on the sale, but these domains are blocked by Pi-hole, so the payment cannot be processed. Also, some links send you through several referrers and if one of them is blocked, you may land on a b…

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**Author:** ![system](https://discourse.pi-hole.net/uploads/default/original/3X/7/c/7c8792f649eeb921c5d2b4c41564ffa873d9a2b8.png) [@system](https://discourse.pi-hole.net/u/system)\
**Post date:** [June 9, 2021, 12:38pm UTC](https://discourse.pi-hole.net/t/chat-panel-on-site-stopped-work/47417/3 "2021-06-09T12:38:09Z")

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