Cant login with PuTTY, JuiceSSH OK

The issue I am facing: I have PiHole installed on my raspberry pi. I can log into it using JuiceSSH on my phone with no issues. However, when I enter the exact same credentials and connection info into PuTTY on windows, I cannot connect. Always states wrong password. I am wondering if there are specific connection settings I may need to tweak? All SSH settings in PuTTY are default. I can access the PiHole web interface with no issues (different login).

Details about my system: RasPi 3B+, everything updated with apt-get and pihole -up

What I have changed since installing Pi-hole: just regular updates

should be pretty straight forward. Username for the pi, IP address, and port. I'm not sure if putty requires sshd installed on windows machine or not. I personally don't use it. If you do have sshd on the windows machine you could test via the command prompt ( ssh username@<pi_ipaddr>

Also, are you using ssh keys? If so they would need to be on the windows machine as well.

ssh issues are not related to Pi-hole.

ssh is configured on the OS.