# Can't access webinterface after hard update to 6

**URL:** <https://discourse.pi-hole.net/t/cant-access-webinterface-after-hard-update-to-6/76547>\
**Category:** Help\
**Created:** [February 22, 2025, 10:26am UTC](https://discourse.pi-hole.net/t/cant-access-webinterface-after-hard-update-to-6/76547 "2025-02-22T10:26:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Hardy](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/h/c5a1d2/32.png) [@Hardy](https://discourse.pi-hole.net/u/Hardy)\
**Post date:** [February 22, 2025, 10:26am UTC](https://discourse.pi-hole.net/t/cant-access-webinterface-after-hard-update-to-6/76547/1 "2025-02-22T10:26:24Z")

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Hi,

the update to 6 on bullseye was a mess. It stucked on dns unavailable. uninstalling and installing agains seemed to work. Blocking seems to work.

BUT:

I can't access the webinterface, not via ip/admin nor pi.hole/admin. Both leeds to 403.  
I followed this hint [The admin page returns 403 Forbidden after being updated to the latest version](https://discourse.pi-hole.net/t/the-admin-page-returns-403-forbidden-after-being-updated-to-the-latest-version/60620)  
Also without success.

How can i access the webinterface again?

Thanks!

Regards,  
Hartwig

## Expected Behaviour:

After update the webinterface must be accessable.

## Actual Behaviour:

403 is shown.

## Debug Token:

No debug token available:  
[?] Would you like to upload the log? [y/N] y  
\* Using curl for transmission.  
\* curl failed, contact Pi-hole support for assistance.  
\* Error message: curl: (22) The requested URL returned error: 500

[✗] There was an error uploading your debug log.

- Please try again or contact the Pi-hole team for assistance.
- A local copy of the debug log can be found at: /var/log/pihole/pihole\_debug.log

Now i was able to upload debug info: [https://tricorder.pi-hole.net/LaPFwj1j/](https://tricorder.pi-hole.net/LaPFwj1j/)

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**Author:** ![Moonay-TeamCoffee](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/moonay-teamcoffee/32/46073_2.png) [@Moonay-TeamCoffee](https://discourse.pi-hole.net/u/Moonay-TeamCoffee)\
**Post date:** [February 22, 2025, 8:35pm UTC](https://discourse.pi-hole.net/t/cant-access-webinterface-after-hard-update-to-6/76547/2 "2025-02-22T20:35:38Z")

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I too have got the same issue today upon my update of Pihole,  
It was stuck for half an hour on "_dns unavailable_",  
I interupted the update, then restarted it, and it seemed to work fine,  
But after it finished, I had no access to anything on or outside my network (since my router forces my devices with a DNS server (_Pihole_) that was now no longer working)  
And now Pihole's Web interface is stuck on 403.

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**Author:** ![Moonay-TeamCoffee](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/moonay-teamcoffee/32/46073_2.png) [@Moonay-TeamCoffee](https://discourse.pi-hole.net/u/Moonay-TeamCoffee)\
**Post date:** [February 22, 2025, 9:28pm UTC](https://discourse.pi-hole.net/t/cant-access-webinterface-after-hard-update-to-6/76547/3 "2025-02-22T21:28:34Z")

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Well, How do I explain this now ...  
I just reloaded the web page, and pihole's Web interface showed up, but I couldnt login, I go and check pihole's debug, and it now shows no red marks or errors (_I did not restart the RasPi it is installed on, I had just disabled the Lighttpd service a while ago as per another help I checked somewhere in here, but it did not originally work._)  
Only problem: I couldn't login using my old password, so I had to `sudo pihole setpassword`  
Other than that I seems most of the configurations and such are still in place, only exception was the DNS setting in PiHole were all off.

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<div class="post-metadata">

**Author:** ![Hardy](https://discourse-cdn.pi-hole.net/letter_avatar_proxy/v4/letter/h/c5a1d2/32.png) [@Hardy](https://discourse.pi-hole.net/u/Hardy)\
**Post date:** [February 23, 2025, 11:07am UTC](https://discourse.pi-hole.net/t/cant-access-webinterface-after-hard-update-to-6/76547/4 "2025-02-23T11:07:06Z")

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Solved by disabeling lighttpd.

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**Author:** ![system](https://discourse.pi-hole.net/uploads/default/original/3X/7/c/7c8792f649eeb921c5d2b4c41564ffa873d9a2b8.png) [@system](https://discourse.pi-hole.net/u/system)\
**Post date:** [March 16, 2025, 11:07am UTC](https://discourse.pi-hole.net/t/cant-access-webinterface-after-hard-update-to-6/76547/5 "2025-03-16T11:07:53Z")

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