Please follow the below template, it will help us to help you!
Expected Behaviour:
admin page should show total queries, queries blocked, percent blocked, domains on blacklist with numbers.
Actual Behaviour:
admin page is completely blank of any data. just shows boxes with nothing in them and the top categories show "---"
Debug Token:
_[Replace this text with the debug token provided from running pihole -d
(or 0gkcl37icy
jfb
October 15, 2018, 3:44am
3
Your debug log looks normal. If you have not done so already, flush your browser cache, restart the browser and load the admin page again.
I’ve done that multiple times on chrome on windows. Also tried on safari on iOS 11 (iPad Pro). Problem still occurs. I also have pivpn running on the same pi (not sure if that may be a conflict) both were working seamlessly for a couple months. This has happened before and the only way to fix it was to completely wipe the SD card and start the pi from scratch. Also have done a couple reboots of the pi, problem still persists.
jfb
October 15, 2018, 4:12am
5
What are the outputs of the following commands:
stat /etc/pihole/pihole-FTL.db
stat /var/log/pihole.log
df -a -h
File: /etc/pihole/pihole-FTL.db
Size: 106024960 Blocks: 207088 IO Block: 4096 regular file
Device: b307h/45831d Inode: 16142 Links: 1
Access: (0644/-rw-r--r--) Uid: ( 999/ pihole) Gid: ( 996/ pihole)
Access: 2018-06-22 07:17:23.314351430 +0000
Modify: 2018-10-15 19:30:00.145477739 +0000
Change: 2018-10-15 19:30:00.145477739 +0000
Birth: -
File: /var/log/pihole.log
Size: 3067558 Blocks: 6000 IO Block: 4096 regular file
Device: b307h/45831d Inode: 132555 Links: 1
Access: (0644/-rw-r--r--) Uid: ( 999/ pihole) Gid: ( 996/ pihole)
Access: 2018-10-15 03:20:35.568715227 +0000
Modify: 2018-10-15 19:29:28.935783122 +0000
Change: 2018-10-15 19:29:28.935783122 +0000
Birth: -
jfb
October 15, 2018, 7:35pm
7
What was the df -a -h
output?
Filesystem Size Used Avail Use% Mounted on
/dev/root 5.9G 1.4G 4.2G 25% /
devtmpfs 213M 0 213M 0% /dev
sysfs 0 0 0 - /sys
proc 0 0 0 - /proc
tmpfs 217M 0 217M 0% /dev/shm
devpts 0 0 0 - /dev/pts
tmpfs 217M 3.1M 214M 2% /run
tmpfs 5.0M 4.0K 5.0M 1% /run/lock
tmpfs 217M 0 217M 0% /sys/fs/cgroup
cgroup 0 0 0 - /sys/fs/cgroup/systemd
cgroup 0 0 0 - /sys/fs/cgroup/cpu,cpuacct
cgroup 0 0 0 - /sys/fs/cgroup/devices
cgroup 0 0 0 - /sys/fs/cgroup/net_cls
cgroup 0 0 0 - /sys/fs/cgroup/blkio
cgroup 0 0 0 - /sys/fs/cgroup/freezer
systemd-1 - - - - /proc/sys/fs/binfmt_misc
sunrpc 0 0 0 - /run/rpc_pipefs
mqueue 0 0 0 - /dev/mqueue
debugfs 0 0 0 - /sys/kernel/debug
configfs 0 0 0 - /sys/kernel/config
/dev/mmcblk0p6 68M 22M 46M 33% /boot
tmpfs 44M 0 44M 0% /run/user/999
binfmt_misc 0 0 0 - /proc/sys/fs/binfmt_misc
tmpfs 44M 0 44M 0% /run/user/1000
butulax
October 16, 2018, 3:10am
10
Did the logs show anything?
jfb
October 16, 2018, 3:14am
11
Your debug log doesn't show any problems. You may have a corrupted database. The commands below will copy your database to a new file and start a new database:
sudo service pihole-FTL stop
sudo mv /etc/pihole/pihole-FTL.db /media/backup/pihole-FTL_$(date +"%m-%y").db
sudo service pihole-FTL start
butulax
October 16, 2018, 3:27am
12
Apparently I don’t even have a database as this is what came back after running the second command.
mv: cannot move '/etc/pihole/pihole-FTL.db' to '/media/backup/pihole-FTL_10-18.db': No such file or directory
jfb
October 16, 2018, 3:31am
13
I gave you a bad command for the move (my error).
Run it with this move command:
sudo mv /etc/pihole/pihole-FTL.db /etc/pihole/pihole-FTL-old.db
butulax
October 16, 2018, 3:42am
14
Even with the new command it gives this back
mv: cannot stat '/etc/pihole/pihole-FTL.db': No such file or directory
Think a clean install might be my only option now?
jfb
October 16, 2018, 3:49am
15
The file was there before. Check that directory and see if the file exists. If it does, then sudo rm
the file and get rid of it. Then restart FTL (the last command of the three above).
If the file is not there, then restart FTL.
butulax
October 16, 2018, 4:02am
16
Was able to do all the steps and the web interface is still the same. Categories with “- - -“ under each of them.
Mcat12
October 16, 2018, 5:34pm
21
Are there any errors in the dev console (F12) on the web interface?
butulax
October 16, 2018, 9:40pm
24
its a bunch of lines saying jQuery is not defined. image attached in other comment.
Mcat12
October 17, 2018, 3:59am
25
Refresh the page with the dev tools open and check the Network tab for errors. Also, are there any more errors in the console log (above the ones in the screen shot)?
butulax
October 17, 2018, 4:09am
26
i've decided to just wipe the pi and start from scratch. thanks for all the help
1 Like
system
Closed
November 7, 2018, 4:10am
28
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