# Access denied to apps store on nextcloud 13.0.4 when using pihole as dns

**URL:** <https://discourse.pi-hole.net/t/access-denied-to-apps-store-on-nextcloud-13-0-4-when-using-pihole-as-dns/10856>\
**Category:** Help\
**Created:** [July 13, 2018, 5:07am UTC](https://discourse.pi-hole.net/t/access-denied-to-apps-store-on-nextcloud-13-0-4-when-using-pihole-as-dns/10856 "2018-07-13T05:07:01Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![smokingwheels](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/smokingwheels/32/2029_2.png) [@smokingwheels](https://discourse.pi-hole.net/u/smokingwheels)\
**Post date:** [July 13, 2018, 5:07am UTC](https://discourse.pi-hole.net/t/access-denied-to-apps-store-on-nextcloud-13-0-4-when-using-pihole-as-dns/10856/1 "2018-07-13T05:07:02Z")

</div>

#### Please follow the below template, it will help us to help you!

## Expected Behaviour:

Nextcloud server apps should download.

## Actual Behaviour:

Access denied to  
github-production-release-asset-2e65be.s3.amazonaws.com  
In a webbrowser. The pihole resolves address in green.

`AccessDenied`Access DeniedBACBC2088D6FD599LfTSqelM+bJkxSJN6lAsUDxyIKTKWHrfZGOx51Uvn3dCOld7vL81029F/c8oWxmfL0hUwYIWnVA=\</Error

Changing DNS to 8.8.8.8 on nextcloud server resolves error apps download ok.

---

<div class="post-metadata">

**Author:** ![DanSchaper](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/danschaper/32/91_2.png) [@DanSchaper](https://discourse.pi-hole.net/u/DanSchaper)\
**Post date:** [July 13, 2018, 5:43am UTC](https://discourse.pi-hole.net/t/access-denied-to-apps-store-on-nextcloud-13-0-4-when-using-pihole-as-dns/10856/2 "2018-07-13T05:43:57Z")

</div>

It's not a Pi-hole issue, I get the following display without using a Pi-hole DNS Server.

```auto
This XML file does not appear to have any style information associated with it. The document tree is shown below.
      <Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>152530961DA62CD4</RequestId><HostId>n9/VM4pmsV2z1nUH1ojrzPVYHtvcGNinEoM4VX5mrQ5d/hjUfwSvgaiuUPJ3+ZhdqUXvPDx9Dt4=</HostId></Error>

```

---

<div class="post-metadata">

**Author:** ![DanSchaper](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/danschaper/32/91_2.png) [@DanSchaper](https://discourse.pi-hole.net/u/DanSchaper)\
**Post date:** [July 13, 2018, 5:47am UTC](https://discourse.pi-hole.net/t/access-denied-to-apps-store-on-nextcloud-13-0-4-when-using-pihole-as-dns/10856/3 "2018-07-13T05:47:08Z")

</div>

And

```auto
curl -IL github-production-release-asset-2e65be.s3.amazonaws.com/ 
HTTP/1.1 403 Forbidden
x-amz-bucket-region: us-east-1
x-amz-request-id: D178D8C5FDD181E0
x-amz-id-2: DeXAT2xiHLjcM4RVJ9YDWLXAZcBXC9woWs9GB/C5ezt7idiPUzNrh2ktt3i4BbFRsYTxCBSxS5Q=
Content-Type: application/xml
Transfer-Encoding: chunked
Date: Fri, 13 Jul 2018 05:45:53 GMT
Server: AmazonS3

```

---

<div class="post-metadata">

**Author:** ![smokingwheels](https://discourse-cdn.pi-hole.net/user_avatar/discourse.pi-hole.net/smokingwheels/32/2029_2.png) [@smokingwheels](https://discourse.pi-hole.net/u/smokingwheels)\
**Post date:** [July 13, 2018, 6:38am UTC](https://discourse.pi-hole.net/t/access-denied-to-apps-store-on-nextcloud-13-0-4-when-using-pihole-as-dns/10856/4 "2018-07-13T06:38:42Z")

</div>

> [@DanSchaper](#):
>
> curl -IL github-production-release-asset-2e65be.s3.amazonaws.com/

Ok thanks. I will raise the issue it the nextcloud forum. [https://help.nextcloud.com/](https://help.nextcloud.com/)

---

<div class="post-metadata">

**Author:** ![system](https://discourse.pi-hole.net/uploads/default/original/3X/7/c/7c8792f649eeb921c5d2b4c41564ffa873d9a2b8.png) [@system](https://discourse.pi-hole.net/u/system)\
**Post date:** [August 3, 2018, 6:53am UTC](https://discourse.pi-hole.net/t/access-denied-to-apps-store-on-nextcloud-13-0-4-when-using-pihole-as-dns/10856/5 "2018-08-03T06:53:09Z")

</div>

This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.