# Help

**URL:** https://discourse.pi-hole.net/c/bugs-problems-issues/11.md

[Latest](https://discourse.pi-hole.net/latest.md) · [Categories](https://discourse.pi-hole.net/categories.md) · [Tags](https://discourse.pi-hole.net/tags.md)

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## [READ FIRST: About the Help category](https://discourse.pi-hole.net/t/read-first-about-the-help-category/48)

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**Author:** [@system](https://discourse.pi-hole.net/u/system)\
**Replies:** 2\
**Last updated:** [March 26, 2022, 12:24am UTC](https://discourse.pi-hole.net/t/read-first-about-the-help-category/48 "2022-03-26T00:24:05Z")

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To reduce duplicate questions please be sure to try searching for a similar problem first and looking through the FAQs. Thank you! If you do have a problem that is not solved after review, please post a detailed descri…

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## [Samsung Connected to WiFi without Internet](https://discourse.pi-hole.net/t/samsung-connected-to-wifi-without-internet/87911)

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**Author:** [@DaveOps](https://discourse.pi-hole.net/u/DaveOps)\
**Replies:** 1\
**Last updated:** [October 14, 2026, 12:47am UTC](https://discourse.pi-hole.net/t/samsung-connected-to-wifi-without-internet/87911 "2026-10-14T00:47:29Z")

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Expected Behaviour: Connecting my Galaxy S21 on my home network and have ads blocked from the pi-hole on the network. Ubuntu 24.04 updated Intel Compute Stick stk2m364cc Docker compose file from ScaleTail/services/piho…

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## [CivetWeb master spins in ppoll(), IPv4 accept queues full – still reproducible with FTL v6.7.1](https://discourse.pi-hole.net/t/civetweb-master-spins-in-ppoll-ipv4-accept-queues-full-still-reproducible-with-ftl-v6-7-1/87907)

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**Author:** [@MacDevil](https://discourse.pi-hole.net/u/MacDevil)\
**Replies:** 1\
**Last updated:** [October 13, 2026, 9:00pm UTC](https://discourse.pi-hole.net/t/civetweb-master-spins-in-ppoll-ipv4-accept-queues-full-still-reproducible-with-ftl-v6-7-1/87907 "2026-10-13T21:00:42Z")

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My previous support topic was automatically closed, but the problem remains unresolved. I am opening this new topic because I have now captured another occurrence, including detailed live diagnostics, this time running F…

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## [Pihole log file is being rotated twice a day, once at midnight, and again between midnight and 1am](https://discourse.pi-hole.net/t/pihole-log-file-is-being-rotated-twice-a-day-once-at-midnight-and-again-between-midnight-and-1am/87874)

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**Author:** [@Schrodingers-cat](https://discourse.pi-hole.net/u/Schrodingers-cat)\
**Replies:** 9\
**Last updated:** [October 12, 2026, 4:35am UTC](https://discourse.pi-hole.net/t/pihole-log-file-is-being-rotated-twice-a-day-once-at-midnight-and-again-between-midnight-and-1am/87874 "2026-10-12T04:35:27Z")

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My pihole log file keeps getting rotated twice a day at weird times. -rw-r----- 1 pihole pihole 1.0M Oct 3 00:00 /var/log/pihole/pihole.log.14.gz -rw-r----- 1 pihole pihole 36K Oct 3 00:48 /var/log/pihole/pihole.lo…

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## [Egde-star-shv-01-fra3.facebook.com](https://discourse.pi-hole.net/t/egde-star-shv-01-fra3-facebook-com/2342)

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**Author:** [@zizi](https://discourse.pi-hole.net/u/zizi)\
**Replies:** 12\
**Last updated:** [October 11, 2026, 8:31pm UTC](https://discourse.pi-hole.net/t/egde-star-shv-01-fra3-facebook-com/2342 "2026-10-11T20:31:18Z")

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I have been using pi-hole for a while and I noticed that I still see ads embedded in apps. but everything looks good in queries I don't see any strange website that is not blocked. Therefore I used a firewall app in my…

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## [domain blocked although added to allowlist](https://discourse.pi-hole.net/t/domain-blocked-although-added-to-allowlist/87889)

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**Author:** [@mopperle](https://discourse.pi-hole.net/u/mopperle)\
**Replies:** 6\
**Last updated:** [October 11, 2026, 5:14pm UTC](https://discourse.pi-hole.net/t/domain-blocked-although-added-to-allowlist/87889 "2026-10-11T17:14:02Z")

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Running Pi-hole (Core 6.4.3 FTL 6.7.1 Webinterface 6.6) on a Pi5 with lastest Trixie (headless). Yesterday I added incoming.telemetry.mozilla.orgto the allowed domains by clicking on Allow in QueryLog, but it is still b…

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## [I can't connect to the internet through Pihole (Android - Wi-Fi)](https://discourse.pi-hole.net/t/i-cant-connect-to-the-internet-through-pihole-android-wi-fi/84231)

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**Author:** [@xJulian](https://discourse.pi-hole.net/u/xJulian)\
**Replies:** 4\
**Last updated:** [October 11, 2026, 10:18am UTC](https://discourse.pi-hole.net/t/i-cant-connect-to-the-internet-through-pihole-android-wi-fi/84231 "2026-10-11T10:18:11Z")

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Hi, I hope this is the right category. First of all, I'm new to this. I have a superficial understanding and I've followed tutorials to install Pi-hole using Docker and combined it with Wireguard. Everything seems to wo…

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## [PiHole Dashboard click on Top Clients no longers list recent queries for IPv6 clients](https://discourse.pi-hole.net/t/pihole-dashboard-click-on-top-clients-no-longers-list-recent-queries-for-ipv6-clients/87676)

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**Author:** [@John\_Case](https://discourse.pi-hole.net/u/John_Case)\
**Replies:** 12\
**Last updated:** [October 10, 2026, 7:36pm UTC](https://discourse.pi-hole.net/t/pihole-dashboard-click-on-top-clients-no-longers-list-recent-queries-for-ipv6-clients/87676 "2026-10-10T19:36:27Z")

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Expected Behaviour: PiHole dashboard no longers lists queries from IPv6 clients, yet it will list recent queries from IPv4 clients. Actual Behaviour: This changed in the most recent update Debug Token: \[\[\[ Redacted for…

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## [DHCP DNS entries not automatically showing in Local DNS](https://discourse.pi-hole.net/t/dhcp-dns-entries-not-automatically-showing-in-local-dns/87714)

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**Author:** [@teejayuu](https://discourse.pi-hole.net/u/teejayuu)\
**Replies:** 18\
**Last updated:** [October 10, 2026, 7:05pm UTC](https://discourse.pi-hole.net/t/dhcp-dns-entries-not-automatically-showing-in-local-dns/87714 "2026-10-10T19:05:18Z")

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Expected Behaviour: Home setup Router: ASUS ZenWiFi AX Mini (Firmware Version:3.0.0.4.388\_25163) - 192.168.0.1 DNS: Raspberry P1 5, Pi-Hole Server - 192.168.0.6 DHCP: Synology DS223j (Firmware Version:3.0.0.4.388\_25163)…

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## [upstream servers Queries are empty](https://discourse.pi-hole.net/t/upstream-servers-queries-are-empty/87864)

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**Author:** [@HarLow\_CerealKiller](https://discourse.pi-hole.net/u/HarLow_CerealKiller)\
**Replies:** 8\
**Last updated:** [October 10, 2026, 4:39pm UTC](https://discourse.pi-hole.net/t/upstream-servers-queries-are-empty/87864 "2026-10-10T16:39:43Z")

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Expected Behaviour: Live Queries, blocklist , cache are filled but not for Upstream servers ( Unbound & Quad 9) Operating System (Family and Version) : Raspberry Pi OS Debian Trixie + Unbound ( 1.26.1-0+deb13u1) Hard…

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## [misc.etc\_dnsmasq\_d and teleporter upgrade settings 6.2.2 to 6.7.1](https://discourse.pi-hole.net/t/misc-etc-dnsmasq-d-and-teleporter-upgrade-settings-6-2-2-to-6-7-1/87876)

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**Author:** [@0101binary0101](https://discourse.pi-hole.net/u/0101binary0101)\
**Replies:** 3\
**Last updated:** [October 10, 2026, 4:36pm UTC](https://discourse.pi-hole.net/t/misc-etc-dnsmasq-d-and-teleporter-upgrade-settings-6-2-2-to-6-7-1/87876 "2026-10-10T16:36:53Z")

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Hi Two PIhole servers migrating teleporter files pihole02 to pihole03, and it seems like the misc.etc\_dnsmaq\_d entries are now being rejected via the webapi now, stuff that was valid in the 6.2.2/1 are now rejected 6.7.…

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## [Why is System Settings in Settings?](https://discourse.pi-hole.net/t/why-is-system-settings-in-settings/87883)

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**Author:** [@Schrodingers-cat](https://discourse.pi-hole.net/u/Schrodingers-cat)\
**Replies:** 0\
**Last updated:** [October 10, 2026, 5:51am UTC](https://discourse.pi-hole.net/t/why-is-system-settings-in-settings/87883 "2026-10-10T05:51:09Z")

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In the web interface, System Settings is included in Settings, even though you cannot change any settings in System Settings. A new item under the System menu item should be System Information, which is what System Sett…

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## [Unable to install Pi-hole dependency package](https://discourse.pi-hole.net/t/unable-to-install-pi-hole-dependency-package/87664)

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**Author:** [@Genisis](https://discourse.pi-hole.net/u/Genisis)\
**Replies:** 17\
**Last updated:** [October 10, 2026, 12:29am UTC](https://discourse.pi-hole.net/t/unable-to-install-pi-hole-dependency-package/87664 "2026-10-10T00:29:36Z")

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Have tried to repair and debug but to no avail, it still will not update. Can anyone see the issue in the below report? I have been google searching for possible fixes for hours and cannot find anything to repair the is…

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## [DNS Server Failure](https://discourse.pi-hole.net/t/dns-server-failure/87830)

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**Author:** [@jmm5160](https://discourse.pi-hole.net/u/jmm5160)\
**Replies:** 21\
**Last updated:** [October 9, 2026, 2:45pm UTC](https://discourse.pi-hole.net/t/dns-server-failure/87830 "2026-10-09T14:45:58Z")

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I'm going to apologise if this has already been talked about, but I haven't been able to fix this based on my searches so far. Getting a DNS server failure in the Pi hole when I log in to the browser interface. No other …

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## [Help need Local DNS](https://discourse.pi-hole.net/t/help-need-local-dns/87724)

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**Author:** [@Bloemetjesgordijn](https://discourse.pi-hole.net/u/Bloemetjesgordijn)\
**Replies:** 30\
**Last updated:** [October 9, 2026, 7:29am UTC](https://discourse.pi-hole.net/t/help-need-local-dns/87724 "2026-10-09T07:29:29Z")

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The issue I am facing: I would like to use local DNS records so that when I type "NAS" into my browser, it automatically refers to local IP address 192.168.88.199 Details about my system: PiHole & Unbound as a docker …

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## [Query Log says 'No data available in table'](https://discourse.pi-hole.net/t/query-log-says-no-data-available-in-table/87846)

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**Author:** [@Iodin](https://discourse.pi-hole.net/u/Iodin)\
**Replies:** 1\
**Last updated:** [October 7, 2026, 2:31am UTC](https://discourse.pi-hole.net/t/query-log-says-no-data-available-in-table/87846 "2026-10-07T02:31:33Z")

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Hello, I'm using an RP Zero 2W with 32 GB SD card running DietPi v10.7. After the latest FTL update (v6.7.1) queries stopped showing on the admin page's 'Query Log' section. I could still see the queries from before the …

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## ["Communication error. Is FTL running?” unable to access admin panel ](https://discourse.pi-hole.net/t/communication-error-is-ftl-running-unable-to-access-admin-panel/87849)

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**Author:** [@drummwill](https://discourse.pi-hole.net/u/drummwill)\
**Replies:** 7\
**Last updated:** [October 6, 2026, 12:24am UTC](https://discourse.pi-hole.net/t/communication-error-is-ftl-running-unable-to-access-admin-panel/87849 "2026-10-06T00:24:05Z")

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ubuntu 24.04.4 UTM vm inside a macmini Actual Behaviour: unable to access admin panel on hostname or ip when running "pihole enable" i see "Communication error. Is FTL running?” Debug Token: https://tricorder.pi-hol…

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## [FTL magic byte is 0](https://discourse.pi-hole.net/t/ftl-magic-byte-is-0/87836)

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**Author:** [@gomeology](https://discourse.pi-hole.net/u/gomeology)\
**Replies:** 1\
**Last updated:** [October 4, 2026, 11:44am UTC](https://discourse.pi-hole.net/t/ftl-magic-byte-is-0/87836 "2026-10-04T11:44:56Z")

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Expected Behaviour: No error... not sure what the error means. Pihole boots as it should but has massive amount of this error at boot. I have tried to remediate with backing up pihole-FTL.db and following the instruction…

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## [Changing upstream DNS sets blocking countdown timer to null](https://discourse.pi-hole.net/t/changing-upstream-dns-sets-blocking-countdown-timer-to-null/87801)

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**Author:** [@Mark\_Delahunty](https://discourse.pi-hole.net/u/Mark_Delahunty)\
**Replies:** 5\
**Last updated:** [October 4, 2026, 10:32am UTC](https://discourse.pi-hole.net/t/changing-upstream-dns-sets-blocking-countdown-timer-to-null/87801 "2026-10-04T10:32:05Z")

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Expected Behaviour: Operating System: Debian GNU/Linux 13 (trixie) Hardware: Ugreen DXP2800 pihole-FTL version v6.7.1 (bare metal) Actual Behaviour: Changing the upstream DNS seems to "nullify" the blocking countdown …

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## [debug token](https://discourse.pi-hole.net/t/debug-token/87832)

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**Author:** [@jcapablanca](https://discourse.pi-hole.net/u/jcapablanca)\
**Replies:** 2\
**Last updated:** [October 3, 2026, 6:43pm UTC](https://discourse.pi-hole.net/t/debug-token/87832 "2026-10-03T18:43:13Z")

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Beautiful people. Asking for a friend... https://tricorder.pi-hole.net/vqYycSee

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## [New to Pi Hole and I am getting this error: dnsmasq warning: Working around kernel bug: faulty source address scope for VRF slave wlan0](https://discourse.pi-hole.net/t/new-to-pi-hole-and-i-am-getting-this-error-dnsmasq-warning-working-around-kernel-bug-faulty-source-address-scope-for-vrf-slave-wlan0/87706)

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**Author:** [@opticalx007](https://discourse.pi-hole.net/u/opticalx007)\
**Replies:** 2\
**Last updated:** [October 2, 2026, 7:12pm UTC](https://discourse.pi-hole.net/t/new-to-pi-hole-and-i-am-getting-this-error-dnsmasq-warning-working-around-kernel-bug-faulty-source-address-scope-for-vrf-slave-wlan0/87706 "2026-10-02T19:12:33Z")

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Hi everyone. I am new to Pi-Hole and I am trying to figure out what this error means and how to resolve it: dnsmasq warning: Working around kernel bug: faulty source address scope for VRF slave wlan0 I have recently in…

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## [Domain search: partial matching returns 0 results for an FQDN that is blocked](https://discourse.pi-hole.net/t/domain-search-partial-matching-returns-0-results-for-an-fqdn-that-is-blocked/87780)

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**Author:** [@Christoph\_Fischer](https://discourse.pi-hole.net/u/Christoph_Fischer)\
**Replies:** 3\
**Last updated:** [September 30, 2026, 4:24pm UTC](https://discourse.pi-hole.net/t/domain-search-partial-matching-returns-0-results-for-an-fqdn-that-is-blocked/87780 "2026-09-30T16:24:22Z")

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Problem In Tools → Search Adlists (Find Domains In Lists), searching for a fully qualified domain with "Use partial matching" enabled returns 0 results, even though the domain is blocked by a list entry such as ||exampl…

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## [Verizon Chr30a mesh? setup not working at second node](https://discourse.pi-hole.net/t/verizon-chr30a-mesh-setup-not-working-at-second-node/87767)

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**Author:** [@ineedhelp2022022](https://discourse.pi-hole.net/u/ineedhelp2022022)\
**Replies:** 7\
**Last updated:** [September 29, 2026, 5:30pm UTC](https://discourse.pi-hole.net/t/verizon-chr30a-mesh-setup-not-working-at-second-node/87767 "2026-09-29T17:30:49Z")

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Expected Behaviour: I am running a Pi-hole on a Raspberry Pi 4 to provide ad-blocking for specific devices on my home network, rather than deploying it network-wide via DHCP. My primary router is a Verizon CHR30A Wi-Fi 7…

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## [Stuck on Installation](https://discourse.pi-hole.net/t/stuck-on-installation/87742)

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**Author:** [@Koyee](https://discourse.pi-hole.net/u/Koyee)\
**Replies:** 6\
**Last updated:** [September 29, 2026, 12:45am UTC](https://discourse.pi-hole.net/t/stuck-on-installation/87742 "2026-09-29T00:45:43Z")

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Please follow the below template, it will help us to help you! If you are Experiencing issues with a Pi-hole install that has non-standard elements (e.g you are using nginx, apache2 or another reverse proxy, or there is …

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## [pihole not renewing ip leases when they expire](https://discourse.pi-hole.net/t/pihole-not-renewing-ip-leases-when-they-expire/87770)

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**Author:** [@CryptOrchid](https://discourse.pi-hole.net/u/CryptOrchid)\
**Replies:** 3\
**Last updated:** [September 28, 2026, 1:09am UTC](https://discourse.pi-hole.net/t/pihole-not-renewing-ip-leases-when-they-expire/87770 "2026-09-28T01:09:06Z")

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Expected Behaviour: when pihole DHCP is enabled and router DHCP is disabled, pihole will continue to use its programmed static IP and resume issuing IP addresses when they expire. Operating System: Raspbian, updated a…

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## [Pihole using Google DNS](https://discourse.pi-hole.net/t/pihole-using-google-dns/87739)

<div class="topic-metadata">

**Author:** [@Ripshod](https://discourse.pi-hole.net/u/Ripshod)\
**Replies:** 5\
**Last updated:** [September 27, 2026, 11:54pm UTC](https://discourse.pi-hole.net/t/pihole-using-google-dns/87739 "2026-09-27T23:54:38Z")

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Expected Behaviour: Running PiHole on a SBC running Ubuntu Server with DNS directed to Quad9. Has been running fine for over a year with regular testing. Actual Behaviour: DNS is going to Google servers with today's tes…

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## [Hostnames not being resolved](https://discourse.pi-hole.net/t/hostnames-not-being-resolved/87580)

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**Author:** [@Sharedbits](https://discourse.pi-hole.net/u/Sharedbits)\
**Replies:** 5\
**Last updated:** [September 27, 2026, 10:30am UTC](https://discourse.pi-hole.net/t/hostnames-not-being-resolved/87580 "2026-09-27T10:30:34Z")

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Expected Behaviour: I expected to see host name resolution after applying the configuration proposed on this help page: Fritz!Box (EN) - Pi-hole documentation . Actual Behaviour: Hostnames are not resolved Debug …

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## [Pihole not blocking wildcard domains](https://discourse.pi-hole.net/t/pihole-not-blocking-wildcard-domains/87736)

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**Author:** [@Spaceboy](https://discourse.pi-hole.net/u/Spaceboy)\
**Replies:** 2\
**Last updated:** [September 26, 2026, 9:40am UTC](https://discourse.pi-hole.net/t/pihole-not-blocking-wildcard-domains/87736 "2026-09-26T09:40:08Z")

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Expected Behaviour: I'm trying to block ads using pihole... I've added (\\.|^)amazon-adsystem\\.com$ to block ads coming from all sub-domains of amazon-adsystem.com I've flushed pihole cache and even restarted the serv…

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## [Can't access Web Interface](https://discourse.pi-hole.net/t/cant-access-web-interface/87730)

<div class="topic-metadata">

**Author:** [@boss12](https://discourse.pi-hole.net/u/boss12)\
**Replies:** 4\
**Last updated:** [September 25, 2026, 10:32am UTC](https://discourse.pi-hole.net/t/cant-access-web-interface/87730 "2026-09-25T10:32:17Z")

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Expected Behaviour: Replace this text with what you think should be happening. Please include as much detail relevant to your system/install as possible including, but not limited to: running on Ubuntu Server on an old…

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## [Docker Post-Install Instructions -- Now What?](https://discourse.pi-hole.net/t/docker-post-install-instructions-now-what/87728)

<div class="topic-metadata">

**Author:** [@phix1](https://discourse.pi-hole.net/u/phix1)\
**Replies:** 3\
**Last updated:** [September 25, 2026, 3:44am UTC](https://discourse.pi-hole.net/t/docker-post-install-instructions-now-what/87728 "2026-09-25T03:44:13Z")

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Hi, I've used pi-hole successfully on a raspberry pi for some years now, and now trying to run it in a Docker container on a used mac mini to try and simplify my hardware setup. I have some questions, and some notes from…

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